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~isPartOf:"European journal of marketing : EJM"
~isPartOf:"Information systems management"
~subject:"Dienstleistungsqualität"
~subject:"Internet marketing"
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Dienstleistungsqualität
Internet marketing
Website
10
Consumer behaviour
5
Konsumentenverhalten
5
E-commerce
4
Electronic Commerce
4
Online retailing
4
Online-Handel
4
Online-Marketing
4
Service quality
4
Benutzerschnittstelle
3
Customer satisfaction
3
Internet
3
Kundenzufriedenheit
3
User interface
3
Beziehungsmarketing
2
Einzelhandel
2
Relationship marketing
2
Retail trade
2
web site design
2
Bank
1
Benutzerfreundlichkeit
1
Brand image
1
Brand management
1
Content Management
1
Content management
1
Corporate Governance
1
Corporate governance
1
Data security
1
Datensicherheit
1
Digitale Dienste
1
E-retailing
1
E-servicscapes
1
Electronic Banking
1
Electronic banking
1
Ernährungsindustrie
1
Food industry
1
Fortune 500 companies
1
INC. 500 companies
1
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7
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English
7
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Butaney, Gul T.
1
Cappel, James J.
1
Griffin, Chris
1
Herington, Carmel
1
Huang, Zhenyu
1
Lassar, Walfried M.
1
Lu, Yaobin
1
Pearson, Ann
1
Roy, Sanjit Kumar
1
Simmons, Geoff
1
Tadisina, Suresh
1
Thomas, Brychan
1
Truong, Yann
1
Wagner, William
1
Wang, Bin
1
Weaven, Scott
1
West, Robert
1
Zech, Charles Edward
1
Zhou, Tao
1
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European journal of marketing : EJM
Information systems management
Journal of retailing and consumer services
31
International journal of hospitality management
20
Journal of internet commerce
20
International journal of internet marketing and advertising : IJIMA
17
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
16
International journal of business information systems : IJBIS
16
International journal of electronic marketing and retailing : IJEMR
16
Journal of business research : JBR
16
Journal of travel and tourism marketing
15
Tourism management : research, policies, practice
15
International journal of e-business research : an official publication of the Information Resources Management Association
12
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
11
International journal of contemporary hospitality management
10
Journal of electronic commerce research : JECR
10
Electronic commerce research
8
International journal of retail & distribution management
8
The service industries journal
8
Global business review
7
International journal of electronic commerce : IJEC
7
Journal of hospitality marketing & management
7
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
7
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
7
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
7
Journal of organizational computing and electronic commerce
6
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
6
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
Information systems research : ISR
5
International journal of electronic customer relationship management : IJECRM
5
International journal of public sector performance management : IJPSPM
5
International journal of technology marketing : IJTMkt
5
Journal of advertising research
5
Journal of management information systems : JMIS
5
Journal of marketing communications
5
Journal of promotion management : JPM
5
Technological forecasting & social change : an international journal
5
Tourism management perspectives : TMP
5
International journal of Indian culture and business management
4
International journal of advertising : the quarterly review of marketing communications
4
International journal of electronic business
4
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ECONIS (ZBW)
7
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1
The mediating impact of stickiness and loyalty on word-of-mouth promotion of retail websites : a consumer perspective
Roy, Sanjit Kumar
;
Lassar, Walfried M.
;
Butaney, Gul T.
- In:
European journal of marketing : EJM
48
(
2014
)
9/10
,
pp. 1828-1849
Persistent link: https://www.econbiz.de/10010429758
Saved in:
2
The effective design of church web sites : extending the consumer evaluation of web sites to the non-profit sector
Zech, Charles Edward
;
Wagner, William
;
West, Robert
- In:
Information systems management
30
(
2013
)
2
,
pp. 92-99
Persistent link: https://www.econbiz.de/10009792042
Saved in:
3
A comparative study of web site usability practices of Fortune 500 versus INC. 500 companies
Huang, Zhenyu
;
Cappel, James J.
- In:
Information systems management
29
(
2012
)
2
,
pp. 112-122
Persistent link: https://www.econbiz.de/10009552327
Saved in:
4
The role of e-service quality and information quality in creating perceived value : antecedents to web site loyalty
Pearson, Ann
;
Tadisina, Suresh
;
Griffin, Chris
- In:
Information systems management
29
(
2012
)
3
,
pp. 201-215
Persistent link: https://www.econbiz.de/10009687978
Saved in:
5
Managing i-branding to create brand equity
Simmons, Geoff
;
Thomas, Brychan
;
Truong, Yann
- In:
European journal of marketing : EJM
44
(
2010
)
9/10
,
pp. 1260-1285
Persistent link: https://www.econbiz.de/10008661740
Saved in:
6
The relative importance of website design quality and service quality in determining consumers' online repurchase behavior
Zhou, Tao
;
Lu, Yaobin
;
Wang, Bin
- In:
Information systems management
26
(
2009
)
4
,
pp. 327-337
Persistent link: https://www.econbiz.de/10003915681
Saved in:
7
E-retailing by banks : e-service quality and its importance to customer satisfaction
Herington, Carmel
;
Weaven, Scott
- In:
European journal of marketing : EJM
43
(
2009
)
9/10
,
pp. 1220-1231
Persistent link: https://www.econbiz.de/10009525798
Saved in:
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