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~isPartOf:"European journal of marketing : EJM"
~isPartOf:"International journal of electronic customer relationship management : IJECRM"
~person:"Chen, Chien-Chou"
~subject:"Beziehungsmarketing"
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Beziehungsmarketing
Consumer behaviour
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Dienstleistungsqualität
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Chen, Chien-Chou
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European journal of marketing : EJM
International journal of electronic customer relationship management : IJECRM
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A study of customer care and satisfaction towards hotel service quality
Hung, Li-Mei
;
Chen, Chien-Chou
- In:
International journal of electronic customer …
7
(
2013
)
3/4
,
pp. 161-172
Persistent link: https://www.econbiz.de/10010396379
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