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~isPartOf:"European journal of marketing : EJM"
~isPartOf:"Journal of organizational change management"
~person:"Okan, Mehmet"
~subject:"Arbeitsverhalten"
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Arbeitsverhalten
Commitment to service quality
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Customer feedback
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Customer service
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Dienstleistungsqualität
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Kundenservice
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Self-efficacy
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Self-regulated learning
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Service employees
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Okan, Mehmet
Alencar Rodrigues, Luiza Cristina
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European journal of marketing : EJM
Journal of organizational change management
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Improving self-regulated learning competencies of service employees : roles of regulatory appraisals and supportive resources
Elmadag, A. Banu
;
Okan, Mehmet
;
Kurtuldu, Ece
- In:
Journal of organizational change management
36
(
2023
)
2
,
pp. 290-304
Persistent link: https://www.econbiz.de/10014280548
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