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~isPartOf:"European journal of marketing : EJM"
~isPartOf:"Psychology & marketing"
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Search: subject_exact:"Switching behaviour"
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Switching behaviour
8
Wechselverhalten
7
Beziehungsmarketing
4
Relationship marketing
4
Consumer behaviour
3
Customer satisfaction
3
Konsumentenverhalten
3
Kundenzufriedenheit
3
Corporate reputation
2
Dienstleistungsqualität
2
Firmenimage
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Online retailing
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Online-Handel
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2008-2009
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Brand
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Brand discontinuation
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Brand image
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China
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Consumer motivation
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Customer service
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Kundenrückgewinnung
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8
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Dagger, Tracey S.
1
David, Meredith E.
1
Gupta, Sumeet
1
Hebblethwaite, Denisa
1
Hu, Han-Fen
1
Kim, Hee-Woong
1
Kim, Kyulim
1
Ko, Eunju
1
Krishen, Anjala S.
1
Lee, Miah
1
Lee, Seulgi
1
Parsons, Andrew G.
1
Prebensen, Nina K.
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Shih, Hung-pin
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Spence, Mark T.
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European journal of marketing : EJM
Psychology & marketing
Working paper / National Bureau of Economic Research, Inc.
17
Journal of business research : JBR
14
NBER working paper series
14
NBER Working Paper
13
Discussion paper / Centre for Economic Policy Research
12
International journal of industrial organization
11
The journal of industrial economics
11
Information economics and policy : IEP
10
Telecommunications policy : the international journal of digital economy, data sciences and new media
10
Management science : journal of the Institute for Operations Research and the Management Sciences
9
NET Institute Working Paper
9
CESifo working papers
8
Economics letters
8
The service industries journal
8
Journal of economics & management strategy : JEMS
7
Journal of retailing and consumer services
7
Quantitative marketing and economics : QME
7
Journal of banking & finance
6
The Rand journal of economics
6
Document de travail / OFCE
5
Information systems research : ISR
5
International journal of the economics of business
5
Journal of marketing research : JMR
5
The journal of business & industrial marketing
5
The journal of services marketing
5
Working paper
5
American economic journal : a journal of the American Economic Association
4
Discussion papers / Deutsches Institut für Wirtschaftsforschung
4
European economic review : EER
4
Gabler Edition Wissenschaft
4
Industrial marketing management : the international journal for industrial and high-tech firms
4
International journal of production research
4
Journal of economic behavior & organization : JEBO
4
Journal of economics
4
Managing service quality : MSQ ; an international journal
4
Marketing intelligence & planning
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Marketing science
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Review of industrial organization : RIO
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ECONIS (ZBW)
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1
Will they pitch or will they switch? : Comparing Chinese and American consumers
Krishen, Anjala S.
;
Hu, Han-Fen
- In:
Psychology & marketing
35
(
2018
)
3
,
pp. 210-219
Persistent link: https://www.econbiz.de/10011970157
Saved in:
2
How brand loyal shoppers respond to three different brand discontinuation scenarios
Hebblethwaite, Denisa
;
Parsons, Andrew G.
;
Spence, Mark T.
- In:
European journal of marketing : EJM
51
(
2017
)
11/12
,
pp. 1918-1937
Persistent link: https://www.econbiz.de/10011773794
Saved in:
3
Understanding luxury disposition
Lee, Miah
;
Ko, Eunju
;
Lee, Seulgi
;
Kim, Kyulim
- In:
Psychology & marketing
32
(
2015
)
4
,
pp. 467-480
Persistent link: https://www.econbiz.de/10010527135
Saved in:
4
The effect of brand on churn in the telecommunications sector
Svendsen, Gunnvald B.
;
Prebensen, Nina K.
- In:
European journal of marketing : EJM
47
(
2013
)
8
,
pp. 1177-1189
Persistent link: https://www.econbiz.de/10009786598
Saved in:
5
Uncovering the real effect of switching costs on the satisfaction-loyalty association : the critical role of involvement and relationship benefits
Dagger, Tracey S.
;
David, Meredith E.
- In:
European journal of marketing : EJM
46
(
2012
)
3/4
,
pp. 447-468
Persistent link: https://www.econbiz.de/10009535672
Saved in:
6
Cognitive lock-in effects on consumer purchase intentions in the context of B2C Web sites
Shih, Hung-pin
- In:
Psychology & marketing
29
(
2012
)
10
,
pp. 738-751
Persistent link: https://www.econbiz.de/10009626430
Saved in:
7
Investigating customer resistance to change in transaction relationship with an internet vendor
Kim, Hee-Woong
;
Gupta, Sumeet
- In:
Psychology & marketing
29
(
2012
)
4
,
pp. 257-269
Persistent link: https://www.econbiz.de/10009534085
Saved in:
8
Service quality, perceived value, corporate image, and customer loyalty in the context of varying levels of switching costs
Wang, Chung-yu
- In:
Psychology & marketing
27
(
2010
)
3
,
pp. 252-262
Persistent link: https://www.econbiz.de/10003956556
Saved in:
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