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~isPartOf:"European journal of marketing : EJM"
~person:"Andrews, Lynda"
~person:"Dagger, Tracey S."
~subject:"Beziehungsmarketing"
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Beziehungsmarketing
Consumer behaviour
4
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Relationship marketing
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Customer satisfaction
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2
Dienstleistungsqualität
2
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Andrews, Lynda
Dagger, Tracey S.
He, Hongwei
2
Paulssen, Marcel
2
Roulet, Raphael
2
Vlachos, Pavlos A.
2
Abosag, Ibrahim
1
Anker, Thomas Boysen
1
Ashkanasy, Neal M.
1
Aurier, Philippe
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Babakus, Emin
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1
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Choi, Beom-jin
1
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Confos, Nicolla
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Coussement, Kristof
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Davis, Teresa
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Ding, Cherng G.
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Dou, Wenyu
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European journal of marketing : EJM
International journal of business environment : IJBE
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ECONIS (ZBW)
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A relational approach to direct mail consumption : the perspective of engagement regimes
Françoise, Simon
;
Andrews, Lynda
- In:
European journal of marketing : EJM
49
(
2015
)
9/10
,
pp. 1527-1562
Persistent link: https://www.econbiz.de/10011409448
Saved in:
2
The effect of relationship desire on consumer-to-business relationships
Raciti, Maria M.
;
Ward, Tony
;
Dagger, Tracey S.
- In:
European journal of marketing : EJM
47
(
2013
)
3/4
,
pp. 615-634
Persistent link: https://www.econbiz.de/10009733005
Saved in:
3
Matching service recovery solutions to customer recovery preferences
Nguyen, Doan T.
;
McColl-Kennedy, Janet R.
;
Dagger, Tracey S.
- In:
European journal of marketing : EJM
46
(
2012
)
9
,
pp. 1171-1194
Persistent link: https://www.econbiz.de/10009661665
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