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~isPartOf:"European journal of marketing : EJM"
~person:"Frambach, Rudolf T."
~subject:"Consumer behaviour"
~subject:"Deutschland"
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Consumer behaviour
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Frambach, Rudolf T.
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Mandatory use of technology-based self-service : does expertise help or hurt?
Reinders, Machiel
;
Frambach, Rudolf T.
;
Kleijnen, Mirella
- In:
European journal of marketing : EJM
49
(
2015
)
1/2
,
pp. 190-211
Persistent link: https://www.econbiz.de/10010519471
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