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~isPartOf:"European journal of operational research : EJOR"
~person:"Ak, Zeynep"
~person:"L'Ecuyer, Pierre"
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European journal of operational research : EJOR
Manufacturing & Service Operations Management
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Inter-dependent, heterogeneous, and time-varying service-time distributions in
call
centers
Ibrahim, Rouba
;
L'Ecuyer, Pierre
;
Shen, Haipeng
; …
- In:
European journal of operational research : EJOR
250
(
2016
)
2
,
pp. 480-492
Persistent link: https://www.econbiz.de/10011441678
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