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~isPartOf:"European retail research"
~subject:"Customer satisfaction"
~subject:"Retail trade"
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Customer satisfaction
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Einzelhandel
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Selbstbedienung
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Self-service
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Beziehungsmarketing
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Business model
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Consumer behaviour
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Innovation adoption
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European retail research
Journal of retailing and consumer services
9
The journal of services marketing
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Journal of hospitality marketing & management
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Journal of business research : JBR
5
International journal of contemporary hospitality management
4
Journal of service research : JSR
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The service industries journal
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International journal of business information systems : IJBIS
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International journal of hospitality management
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Journal of travel and tourism marketing
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Managing service quality : MSQ ; an international journal
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Psychology & marketing
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Service business
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Services marketing quarterly
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SpringerLink / Bücher
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Forschungsergebnisse der WU Wirtschaftsuniversität Wien
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Ilmenauer Schriften zur Betriebswirtschaftslehre
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International journal of quality and service sciences
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International journal of retail & distribution management
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International journal of retail and distribution management
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International journal of services and operations management
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International journal of services, economics and management
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Journal of retailing
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Journal of service management
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Production and operations management : an international journal of the Production and Operations Management Society
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Research
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Retailing in the 21st century : current and future trends
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Technological forecasting & social change : an international journal
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The international review of retail, distribution and consumer research
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Transformations of retailing in Europe after 1945
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AGDI working paper
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Asia Pacific business review
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Business history
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Business process management cases vol. 2 : digital transformation - strategy, processes and execution
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Cases on managing e-services
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Cogent business & management
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Customer Management : Vertriebs- und Servicekonzepte der Zukunft
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What is so difficult about self-scanning? : a comparative study of three self-service technologies for retailing
Kilian, Thomas
;
Liesenfeld, Marc
- In:
European retail research
27
(
2013
)
1
,
pp. 79-94
Persistent link: https://www.econbiz.de/10010348463
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Improving retailer profitability with self-service technologies throughout all sales phases : the role of the business model
Rudolph, Thomas
;
Schröder, Thomas
;
Böttger, Tim
- In:
European retail research
26
(
2012
)
1
,
pp. 95-122
Persistent link: https://www.econbiz.de/10009541445
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