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~isPartOf:"GITAM journal of management : a quarterly publication of GITAM Institute of Management"
~isPartOf:"Journal of contemporary management : JMC"
~isPartOf:"Schriftenreihe innovatives Dienstleistungsmanagement"
~subject:"Privatkundengeschäft"
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Search: subject_exact:"Kundenbindung"
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Privatkundengeschäft
Beziehungsmarketing
4
Customer retention
4
Customer satisfaction
4
Kundenbindung
4
Kundenzufriedenheit
4
Personal banking
4
Relationship marketing
4
Consumer behaviour
3
Konsumentenverhalten
3
Bank
2
Customer loyalty
2
Customer service
2
Customer service quality
2
Dienstleistungsqualität
2
Kundenservice
2
Namibia
2
ServQual
2
Service quality
2
Anlageberatung
1
Bank employees
1
Bankberufe
1
Correlation
1
Delhi
1
Europa
1
Europe
1
Financial advisors
1
Financial crisis
1
Finanzkrise
1
India
1
Indien
1
Korrelation
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Kundenmanagement
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Regression analysis
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Regressionsanalyse
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bank
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correlation
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loyalty
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regression
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Mensah, Samuel N-A
2
Moongela, Hilma
2
Aggarwal, Rashmi
1
Lange, Konstantin
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GITAM journal of management : a quarterly publication of GITAM Institute of Management
Journal of contemporary management : JMC
Schriftenreihe innovatives Dienstleistungsmanagement
Bank- und finanzwirtschaftliche Forschungen
2
Berichte aus der Betriebswirtschaft
2
Die Bank
2
Reutlinger Diskussionsbeiträge zu Marketing und Management
2
Schriftenreihe Schwerpunkt Marketing
2
Schriftenreihe des Instituts für Kredit- und Finanzwirtschaft
2
Central European business review : CEBR
1
Cross cultural & strategic management
1
Economic notes : economic review of Banca Monte dei Paschi di Siena
1
European journal of marketing : EJM
1
Finanzwirtschaft
1
Gabler-Edition Wissenschaft
1
International journal of business excellence : IJBEX
1
International journal of business innovation and research : IJBIR
1
International journal of services and operations management : IJSOM
1
Journal of digital banking
1
Journal of global marketing
1
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
1
Marktplätze im Umbruch : digitale Strategien für Services im Mobilen Internet
1
Reutlinger Diskussionsbeiträge zu Marketing & Management
1
Schriftenreihe Finanzmanagement
1
Schriftenreihe Merkur : Schriften zum innovativen Marketing-Management
1
Schriftenreihe des Zentrums für Ertragsorientiertes Bankmanagement
1
Schriftenreihe des zeb
1
The international journal of bank marketing : IJBM
1
The journal of services marketing
1
Wirtschaftswissenschaften
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ECONIS (ZBW)
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Applying the ServQual model to improve customer retention at peoples' bank of Namibia
Mensah, Samuel N-A
;
Moongela, Hilma
- In:
Journal of contemporary management : JMC
7
(
2017
)
2
,
pp. 92-103
Persistent link: https://www.econbiz.de/10011775357
Saved in:
2
Applying the ServQual model to improve customer retention at peoples' bank of Namibia
Mensah, Samuel N-A
;
Moongela, Hilma
- In:
Journal of contemporary management : JMC
8
(
2017
)
4
,
pp. 69-80
Persistent link: https://www.econbiz.de/10011798765
Saved in:
3
An assessment of loyalty of bank customers
Aggarwal, Rashmi
- In:
GITAM journal of management : a quarterly publication …
14
(
2016
)
2
,
pp. 79-87
Persistent link: https://www.econbiz.de/10011656294
Saved in:
4
The influence of advisors, advisor-customer relationships, and the financial crisis on satisfaction and retention of retail banking customers : three empirical studies
Lange, Konstantin
-
2015
Persistent link: https://www.econbiz.de/10010478556
Saved in:
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