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~isPartOf:"Gabler Edition Wissenschaft"
~isPartOf:"International journal of services and operations management"
~subject:"Consumer behaviour"
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Search: subject_exact:"Self-service"
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Consumer behaviour
Selbstbedienung
8
Self-service
7
Konsumentenverhalten
4
Beziehungsmarketing
3
Relationship marketing
3
Betriebliche Wertschöpfung
2
Customer satisfaction
2
Dienstleistungsqualität
2
E-commerce
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Electronic Commerce
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Finanzdienstleistung
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Finanzdienstleistungsinstitut
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Innovation diffusion
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Innovationsdiffusion
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Internet
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Kundenmanagement
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Kundenzufriedenheit
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Service quality
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Value creation
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1954-1994
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Adoption <Marketing>
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Automation
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Automatisierung
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Bagozzi's self-regulation
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Bundling strategy
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Business information systems
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Confidence
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Customer integration
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Harms, Ann-Kathrin
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Salmi Mohd Isa
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Shaian Kiumarsi
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Gabler Edition Wissenschaft
International journal of services and operations management
The journal of services marketing
11
Journal of retailing and consumer services
10
Journal of hospitality marketing & management
7
The service industries journal
7
International journal of hospitality management
6
Journal of business research : JBR
6
Journal of service management
6
Services marketing quarterly
6
Journal of service research : JSR
5
International journal of contemporary hospitality management
4
Journal of travel and tourism marketing
4
Service business
4
The international review of retail, distribution and consumer research
4
Journal of air transport management
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
Managing service quality : MSQ ; an international journal
3
Psychology & marketing
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Technological forecasting & social change : an international journal
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Cogent business & management
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European journal of marketing : EJM
2
Forschungsergebnisse der WU Wirtschaftsuniversität Wien
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History of retailing and consumption
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Information systems management
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International journal of business information systems : IJBIS
2
International journal of quality and service sciences
2
International journal of retail & distribution management
2
International journal of retail and distribution management
2
International journal of services, economics and management
2
International journal of sports marketing & sponsorship
2
International journal of technology marketing : IJTMkt
2
Journal of consumer policy : consumer issues in law, economics and behavioural sciences
2
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
2
Journal of marketing theory and practice
2
Journal of strategic marketing
2
Production and operations management : an international journal of the Production and Operations Management Society
2
Retailing in the 21st century : current and future trends
2
The international journal of bank marketing : IJBM
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Tourism management perspectives : TMP
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ECONIS (ZBW)
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1
The impact of service quality in postal services: the mediating role of self-service technology
Salmi Mohd Isa
;
Shaian Kiumarsi
- In:
International journal of services and operations management
33
(
2019
)
3
,
pp. 395-419
Persistent link: https://www.econbiz.de/10012145308
Saved in:
2
Self-service technology (web interface) : Bagozzi's self-regulation processes framework to measure Indian customer loyalty
Paul, Thomas John
;
Jacob, Jayanth
- In:
International journal of services and operations management
32
(
2019
)
2
,
pp. 224-248
Persistent link: https://www.econbiz.de/10012008989
Saved in:
3
Customer self-service platform : the next practice for servitization of manufacturing
Nie, Yong
;
Kosaka, Michitaka
- In:
International journal of services and operations management
25
(
2016
)
2
,
pp. 259-273
Persistent link: https://www.econbiz.de/10011636430
Saved in:
4
Adoption technologiebasierter Self-Service-Innovationen : Analyse der Wirkungsmechanismen im Entscheidungsprozess der Konsumenten
Harms, Ann-Kathrin
-
2002
-
1. Aufl
Persistent link: https://www.econbiz.de/10001658211
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