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~isPartOf:"Gabler Edition Wissenschaft"
~isPartOf:"Managing consumer services : factory or theater?"
~subject:"Customer service"
~subject:"Service-dominant logic"
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Customer service
Service-dominant logic
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Gabler Edition Wissenschaft
Managing consumer services : factory or theater?
Journal of the Academy of Marketing Science
9
The journal of services marketing
6
International journal of contemporary hospitality management
4
Marketing theory
4
Industrial marketing management : the international journal for industrial and high-tech firms
3
International journal of quality and service sciences
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Journal of service management
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Public management review
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Reihe Dienstleistungsmanagement, Dienstleistungsmarketing
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Services marketing quarterly
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The service industries journal
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Europäische Hochschulschriften / 5
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Instrumente zur Gestaltung von After Sales Services
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Journal of air transport management
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Journal of retailing and consumer services
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Journal of service research
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Journal of service research : JSR
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Neue Herausforderungen an das Dienstleistungsmarketing
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Schriften zu Marketing und Management
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Tourism management : research, policies, practice
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AMS review : official publication of the Academy of Marketing Science
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Advances in services marketing
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Arbeitspapier / Wissenschaftliche Gesellschaft für Marketing und Unternehmensführung
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Business Development and Economic Governance in Southeastern Europe : 13th International Conference on the Economies of the Balkan and Eastern European Countries (EBEEC), Pafos, Cyprus, 2021
1
Business process management journal
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DUV / Wirtschaftswissenschaft
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Dienstleistungsmanagement : Jahrbuch
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Dienstleistungsmanagement, Dienstleistungsmarketing
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Electronic commerce research
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European journal of marketing
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European review of service economics and management
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Exploring services science : first international conference, IESS 2010, Geneva, Switzerland, February 17 - 19, 2010 ; revised papers
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Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
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Gabler Edition Wissenschaft / Hallesche Schriften zur Betriebswirtschaft
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Gabler Edition Wissenschaft : Focus Dienstleistungsmarketing
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Global logistics : new directions in supply chain management
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ECONIS (ZBW)
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Transitioning to value co-development
Sebastiani, Roberta
;
Corsaro, Daniela
;
Vargo, Stephen L.
- In:
Managing consumer services : factory or theater?
,
(pp. 131-149)
.
2014
Persistent link: https://www.econbiz.de/10010478144
Saved in:
2
Striking the right balance : how to design, implement, and operationalize customer experience management programs
Klaus, Philipp
;
Edvardsson, Bo
- In:
Managing consumer services : factory or theater?
,
(pp. 69-89)
.
2014
Persistent link: https://www.econbiz.de/10010478149
Saved in:
3
Factories or theatres? : the future of service
Baglieri, Enzo
- In:
Managing consumer services : factory or theater?
,
(pp. 1-24)
.
2014
Persistent link: https://www.econbiz.de/10010478160
Saved in:
4
Kundenorientierte Kommunikation : Konzeptionalisierung und empirische Analyse im Dienstleistungsbereich
Seidel, Alina
-
2007
-
1. Aufl.
Persistent link: https://www.econbiz.de/10013515473
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