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~isPartOf:"Gabler Edition Wissenschaft / Unternehmenskooperation und Netzwerkmanagement"
~source:"econis"
~subject:"Service quality"
~subject:"Theory"
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Service quality
Theory
Customer value
2
Kundenwert
2
Theorie
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Betriebliche Finanzwirtschaft
1
Beziehungsmarketing
1
Consumer behaviour
1
DIY retail
1
Deutschland
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Empirical method
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Empirische Methode
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Estimation
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Firm valuation
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Franchisenehmer
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Franchising
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Germany
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Heimwerkermarkt
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Konsumentenverhalten
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Kundenbindung
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Kundenmanagement
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Lieferantenmanagement
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Managerial finance
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Meinung
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Opinion
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Relationship marketing
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Shareholder Value
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Gust, Eva-Maria
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Vogel, Verena
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Gabler Edition Wissenschaft / Unternehmenskooperation und Netzwerkmanagement
International journal of hospitality management
13
Journal of retailing and consumer services
13
The service industries journal
13
Gabler Edition Wissenschaft
10
Journal of business research : JBR
10
International journal of contemporary hospitality management
6
Journal of hospitality and tourism insights
6
Journal of service research : JSR
6
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
6
Springer eBook Collection / Business and Economics
6
SpringerLink / Bücher
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The TQM journal : the international review of organizational improvement
6
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
Journal of service management
5
The journal of services marketing
5
Industrial marketing management : the international journal for industrial and high-tech firms
4
International journal of services and operations management
4
Journal of air transport management
4
Journal of service theory and practice : JSTP
4
Management decision : MD
4
Marketing theory
4
Service business
4
Dienstleistungscontrolling
3
European journal of operational research : EJOR
3
Faculty & research / Insead : working paper series
3
Handbook of research on customer equity in marketing
3
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
3
International journal of productivity and quality management : IJPQM
3
International journal of services, economics and management
3
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
3
Journal of strategic marketing
3
Schriftenreihe Innovative betriebswirtschaftliche Forschung und Praxis
3
Arbeitspapier / IMMF, Institut für Marketing-Management und -Forschung e.V. an der European Business School, Universität Schloß Reichartshausen
2
Australasian marketing journal
2
Beiträge zum wertorientierten Kundenbeziehungsmanagement
2
Cogent business & management
2
International journal of electronic customer relationship management : IJECRM
2
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
2
International journal of retail & distribution management
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ECONIS (ZBW)
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Kundenbindung und Kundenwert : der Einfluss von Einstellungen auf das Kaufverhalten
Vogel, Verena
-
2006
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003377470
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2
Customer-Value-Management in Franchisesystemen : konzeptionelle Grundlagen der Franchisenehmer-Bewertung
Gust, Eva-Maria
-
2001
-
1. Aufl.
Persistent link: https://www.econbiz.de/10001601583
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