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~isPartOf:"Global business & economics review"
~subject:"Consumer behaviour"
~subject:"customer satisfaction"
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Service quality and
attitudinal
loyalty
: the mediating effect of delight on retail banking relationships
Coetzee, Alex
;
Coetzee, Johan
- In:
Global business & economics review
21
(
2018
)
1
,
pp. 120-138
Persistent link: https://www.econbiz.de/10012126577
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