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~isPartOf:"Global business and organizational excellence : a review of research & best practices"
~isPartOf:"International journal of hospitality management"
~isPartOf:"International journal of services and operations management"
~isPartOf:"Journal of health organization and management"
~isPartOf:"Total quality management & business excellence"
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Quality management
426
Qualitätsmanagement
426
Dienstleistungsqualität
113
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Lean Management
54
Lean management
54
Customer satisfaction
52
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quality management
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service quality
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total quality management
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Antony, Jiju
23
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3
Tortorella, Guilherme Luz
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Global business and organizational excellence : a review of research & best practices
International journal of hospitality management
International journal of services and operations management
Journal of health organization and management
Total quality management & business excellence
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
528
International journal of productivity and quality management : IJPQM
480
The TQM journal : the international review of organizational improvement
416
International journal of quality & reliability management
404
International journal of production research
352
International journal of production economics
199
International journal of six sigma and competitive advantage : IJSSCA
186
Quality management journal : QMJ
176
European journal of operational research : EJOR
93
International journal of quality and service sciences
81
SpringerLink / Bücher
74
Benchmarking : an international journal ; BIJ
66
International journal of business excellence
62
International journal of process management and benchmarking : IJPMB
62
The international journal of productivity and performance management : IJPPM
61
Business process management journal
59
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
59
Health care management review : HCM review
54
Amfiteatru economic : an economic and business research periodical
53
Journal of industrial engineering and management : JIEM
50
Journal of operations management
47
Europäische Hochschulschriften / 5
44
Beiträge zur Hochschulpolitik
42
IEEE transactions on engineering management : EM
42
European journal of industrial engineering : EJIE
41
International journal of quality and innovation
41
International journal of technology management : IJTM
38
Cogent business & management
36
International journal of business excellence : IJBEX
35
Springer eBook Collection
35
International journal of services and operations management : IJSOM
34
Management science : journal of the Institute for Operations Research and the Management Sciences
34
European research studies
32
Gabler Edition Wissenschaft
32
A Productivity Press book
31
Six Sigma in der Finanzbranche
30
International journal of business information systems : IJBIS
29
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ECONIS (ZBW)
426
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426
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1
Challenges and hotspots in food supply chain quality management practices
Sunmola, Funlade
;
Burgess, Patrick
;
Wertheim-Heck, Sigrid
- In:
Total quality management & business excellence
35
(
2024
)
11/12
,
pp. 1296-1330
Persistent link: https://www.econbiz.de/10015048924
Saved in:
2
Unveiling the status of TQM-performance link in the private, public, and third sectors : a systematic review
Alateyyat, Salem Khalaf
;
Jaaron, Ayham A. M.
;
Igudia, Eghosa
- In:
Total quality management & business excellence
35
(
2024
)
9/10
,
pp. 938-970
Persistent link: https://www.econbiz.de/10015048880
Saved in:
3
The integration of Industry 4.0 and Lean Management : a systematic review and constituting elements perspective
Komkowski, Tim
;
Antony, Jiju
;
Garza-Reyes, Jose Arturo
; …
- In:
Total quality management & business excellence
34
(
2023
)
7/8
,
pp. 1052-1069
Persistent link: https://www.econbiz.de/10014549123
Saved in:
4
Indicators for TQM 4.0 model : Delphi method and analytic hierarchy process (AHP) analysis
Thi Anh Van Nguyen
;
Tucek, David
;
Nhat Tan Pham
- In:
Total quality management & business excellence
34
(
2023
)
2
,
pp. 220-234
Persistent link: https://www.econbiz.de/10013550049
Saved in:
5
Entrepreneurial failure analysis using quality management approaches
Safari, Arsalan
;
Das, Amit
- In:
Total quality management & business excellence
34
(
2023
)
2
,
pp. 235-260
Persistent link: https://www.econbiz.de/10013550050
Saved in:
6
Quality assurance in supply chains during the COVID-19 pandemic : empirical evidence on organisational resilience of conformity assessment bodies
Mirtsch, Mona
;
Koch, Claudia
;
Ashari, Parsa Asna
; …
- In:
Total quality management & business excellence
34
(
2023
)
5
,
pp. 615-636
Persistent link: https://www.econbiz.de/10013550263
Saved in:
7
Why won't you leave the process alone? : exploring emotional, motivational and cognitive mechanisms triggering tampering
Smeds, Magdalena
;
Martin, Jason
;
Elg, Mattias
;
Gremyr, Ida
- In:
Total quality management & business excellence
34
(
2023
)
6
,
pp. 791-805
Persistent link: https://www.econbiz.de/10013550288
Saved in:
8
Manufacturing quality assessment in the Industry 4.0 era : a review
Markatos, Nikolaos G.
;
Mousavi, Alireza
- In:
Total quality management & business excellence
34
(
2023
)
13/14
,
pp. 1655-1681
Persistent link: https://www.econbiz.de/10014369717
Saved in:
9
How to develop standardized work for business processes in the transactional office environment
Ahmadi, Taher
;
Rahmani, Nooshin
- In:
Total quality management & business excellence
34
(
2023
)
13/14
,
pp. 1719-1732
Persistent link: https://www.econbiz.de/10014369722
Saved in:
10
ISO 9001 maintenance, decertification and recertification : a systematic literature review
Camango, Crispim
;
Cândido, Carlos J. F.
- In:
Total quality management & business excellence
34
(
2023
)
13/14
,
pp. 1764-1796
Persistent link: https://www.econbiz.de/10014369726
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