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~isPartOf:"HMD : Praxis der Wirtschaftsinformatik"
~isPartOf:"International journal of production economics"
~person:"Akşin, Zeynep"
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HMD : Praxis der Wirtschaftsinformatik
International journal of production economics
Production and operations management : an international journal of the Production and Operations Management Society
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Management science : journal of the Institute for Operations Research and the Management Sciences
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Queueing models for full-flexible multi-class call centers with real-time anticipated delays
Jouini, Oualid
;
Dallery, Yves
;
Akşin, Zeynep
- In:
International journal of production economics
120
(
2009
)
2
,
pp. 389-399
Persistent link: https://www.econbiz.de/10003888406
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