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~isPartOf:"Handbook of research on knowledge management : adaption and context"
~isPartOf:"International journal of knowledge management studies : IJKMS"
~isPartOf:"Journal of business research : JBR"
~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
~subject:"Relationship marketing"
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Relationship marketing
Knowledge management
172
Wissensmanagement
172
knowledge management
51
Knowledge transfer
49
Wissenstransfer
49
Learning organization
31
Lernende Organisation
31
Innovation
24
Innovation management
17
Innovationsmanagement
17
Quality management
15
Qualitätsmanagement
15
Firm performance
12
KMU
12
Knowledge
12
SME
12
Unternehmenserfolg
12
Wissen
12
Corporate culture
10
Strategic management
10
Strategisches Management
10
Unternehmenskultur
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Bibliometrie
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Human Resource Management
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9
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Personalmanagement
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Wettbewerbsvorteil
9
Beziehungsmarketing
8
knowledge sharing
8
Project management
7
Projektmanagement
7
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6
Lieferkette
6
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Cervera, Amparo
1
Fan, Yi Wen
1
Fidel, Pilar
1
Gueldenberg, Stefan
1
Jaziri-Bouagina, Dhouha
1
Ku, Edward C. S.
1
Lanting, Maria Corazon L.
1
Lee, Kuo-Wei
1
Owlia, Mohammad Selah
1
Ramesh, S.
1
Rojdamrongratana, Maneesap
1
Schlesinger, Walesska
1
Sivakumar, V. J.
1
Wilhelm, Stefan
1
Yeh, Hsiaoping
1
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Handbook of research on knowledge management : adaption and context
International journal of knowledge management studies : IJKMS
Journal of business research : JBR
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
Customer-centric knowledge management : concepts and applications
7
International journal of electronic customer relationship management : IJECRM
7
Journal of knowledge management
4
SpringerLink / Bücher
4
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
2
International journal of innovation management
2
Journal of information & knowledge management : JIKM
2
Kundenmanagement & Electronic Commerce
2
The service industries journal
2
Applied innovation and knowledge management in organizations
1
Baltic journal of management
1
Business & Computing
1
Business horizons
1
Business networking : shaping enterprise relationships on the Internet
1
Business process management journal
1
Cahier de recherche / Faculté des Sciences Economiques et Sociales, Hautes Etudes Commerciales, Université de Genève
1
Computers in industry : an international journal
1
Customer-centric marketing strategies : tools for building organizational performance
1
E-marketing ; Vol. 3
1
Enterprise information systems and implementing IT infrastructures : challenges and issues
1
European journal of innovation management : EJIM
1
European journal of international management : EJIM
1
European research on management and business economics
1
Global business & economics review
1
Global journal of business management : GJBM
1
Handbook of research on tacit knowledge management for organizational success
1
Human systems management : HSM
1
In search of knowledge management : pursuing primary principles
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
Interdisciplinary management research XVI ; 1
1
International business and economics research journal
1
International journal of business and systems research
1
International journal of economic perspectives : IJEP
1
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
1
International journal of innovation science
1
International journal of management and marketing research : IJMMR
1
International journal of quality and service sciences
1
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ECONIS (ZBW)
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1
The advent of customer experiential
knowledge
management
approach (CEKM) : the integration of offline & online experiential
knowledge
Jaziri-Bouagina, Dhouha
- In:
Journal of business research : JBR
94
(
2019
),
pp. 241-256
Persistent link: https://www.econbiz.de/10011947403
Saved in:
2
Influence of
knowledge
management
system on customer satisfaction index : an application study of CRM by offering performance enhancement for transmission
Ramesh, S.
;
Sivakumar, V. J.
- In:
International journal of knowledge management studies : …
12
(
2021
)
4
,
pp. 375-391
Persistent link: https://www.econbiz.de/10012670812
Saved in:
3
Managing customer life cycle through
knowledge
management
capability : a contextual role of information technology
Lee, Kuo-Wei
;
Lanting, Maria Corazon L.
; …
- In:
Total quality management & business excellence : an …
28
(
2017
)
13
,
pp. 1559-1583
Persistent link: https://www.econbiz.de/10011816994
Saved in:
4
Collaborating to innovate : effects on customer
knowledge
management
and performance
Fidel, Pilar
;
Schlesinger, Walesska
;
Cervera, Amparo
- In:
Journal of business research : JBR
68
(
2015
)
7
,
pp. 1426-1428
Persistent link: https://www.econbiz.de/10011297944
Saved in:
5
Implementing customer
knowledge
management
with internet social networking
Yeh, Hsiaoping
- In:
International journal of knowledge management studies : …
5
(
2012/14
)
3/4
,
pp. 322-338
Persistent link: https://www.econbiz.de/10011346943
Saved in:
6
Customer
knowledge
management
: state of the art and future research directions
Wilhelm, Stefan
;
Gueldenberg, Stefan
- In:
International journal of knowledge management studies : …
5
(
2012/14
)
3/4
,
pp. 265-284
Persistent link: https://www.econbiz.de/10011346947
Saved in:
7
A framework for quality dimensions of
knowledge
management
systems
Owlia, Mohammad Selah
- In:
Total quality management & business excellence : an …
21
(
2010
)
11/12
,
pp. 1215-1228
Persistent link: https://www.econbiz.de/10008824968
Saved in:
8
Knowledge
sharing and customer relationship
management
in the travel service alliances
Ku, Edward C. S.
;
Fan, Yi Wen
- In:
Total quality management & business excellence : an …
20
(
2009
)
11/12
,
pp. 1407-1421
Persistent link: https://www.econbiz.de/10003925358
Saved in:
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