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~isPartOf:"Harvard business review : HBR"
~person:"Barton, Dominic"
~person:"Dixon, Matthew"
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Barton, Dominic
Dixon, Matthew
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13
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11
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9
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8
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Harvard business review : HBR
Harvard-Business-Manager : das Wissen der Besten
7
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1
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Making advanced analytics work for you
Barton, Dominic
;
Court, David
- In:
Harvard business review : HBR
90
(
2012
)
10
,
pp. 78-83
Persistent link: https://www.econbiz.de/10009664098
Saved in:
2
People before strategy : a new role for the CHRO
Charan, Ram
;
Barton, Dominic
;
Carey, Dennis
- In:
Harvard business review : HBR
93
(
2015
)
7/8
,
pp. 62-71
Persistent link: https://www.econbiz.de/10011297566
Saved in:
3
Reinventing customer service : how T-Mobile achieved record levels of quality and productivity
Dixon, Matthew
- In:
Harvard business review : HBR
96
(
2018
)
6
,
pp. 82-90
Persistent link: https://www.econbiz.de/10011942155
Saved in:
4
Kick-ass customer service
Dixon, Matthew
;
Turner, Scott
;
DeLisi, Rick
- In:
Harvard business review : HBR
95
(
2017
)
1
,
pp. 110-117
Persistent link: https://www.econbiz.de/10011632691
Saved in:
5
Stop trying to delight your customers
Dixon, Matthew
;
Freeman, Karen
;
Toman, Nicholas
- In:
Harvard business review : HBR
88
(
2010
)
7/8
,
pp. 116-122
Persistent link: https://www.econbiz.de/10008658590
Saved in:
6
Capitalism for the long term
Barton, Dominic
- In:
Harvard business review : HBR
89
(
2011
)
3
,
pp. 84-91
Persistent link: https://www.econbiz.de/10008904857
Saved in:
7
Where boards fall short
Barton, Dominic
;
Wiseman, Mark
- In:
Harvard business review : HBR
93
(
2015
)
1/2
,
pp. 98-104
Persistent link: https://www.econbiz.de/10010479329
Saved in:
8
Dismantling the sales machine
Adamson, Brent
;
Dixon, Matthew
;
Toman, Nicholas
- In:
Harvard business review : HBR
91
(
2013
)
11
,
pp. 102-109
Persistent link: https://www.econbiz.de/10010196107
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