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~isPartOf:"Health economics"
~isPartOf:"IZA Discussion Papers"
~isPartOf:"International journal of contemporary hospitality management"
~subject:"Service quality"
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Service quality
Gesundheitswesen
143
Health care system
143
Social Web
50
Social web
50
Gesundheitsversorgung
48
Health care
47
Gesundheitspolitik
42
Health policy
42
Dienstleistungsqualität
40
Gesundheitskosten
36
Health care costs
36
Consumer behaviour
35
Konsumentenverhalten
35
Hospital
34
Krankenhaus
34
Hotel industry
32
Hotellerie
32
Domestic care
31
Häusliche Pflege
31
Internet marketing
27
Online-Marketing
27
Theorie
26
Theory
25
Großbritannien
23
United Kingdom
21
Customer satisfaction
19
Gastgewerbe
19
Gesundheit
19
Health
19
Hospitality industry
19
Kundenzufriedenheit
19
Social media
19
Gesundheitsökonomik
17
Health economics
17
USA
17
Gesundheitsreform
16
Health care reform
16
United States
16
Viral marketing
16
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Undetermined
15
Free
4
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Article
40
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Article in journal
40
Aufsatz in Zeitschrift
40
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English
40
Author
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Magnini, Vincent P.
2
Akarsu, Tugra Nazlil
1
Allanson, Paul
1
Anaya, Gerardo Joel
1
Avcikurt, Cevdet
1
Bailey-Davis, Lisa
1
Baker, Melissa A.
1
Beldona, Srikanth
1
Bennett, Keri
1
Broekman, Niels
1
Brosig-Koch, Jeannette
1
Brunt, Christopher S.
1
Buchanan, Nadria
1
Cai, Ruiying
1
Castelli, Adriana
1
Chen, Kuan-Ying
1
Chen, Li-Cheng
1
Chen, Min M.
1
Chen, Sandy C.
1
Chi, Christina Geng-qing
1
Cobanoglu, Cihan
1
Conklin, Martha
1
Cookson, Richard
1
Crick, Anne P.
1
Dawson, Diane
1
Delavallade, Clara
1
Dortyol, Ibrahim Taylan
1
Du, Fei
1
Fabbri, Daniele
1
Foroudi, Pantea
1
Giritlioglu, Ibrahim
1
Golubovskaya, Maria
1
Gong, Jin-Hong
1
Grabowski, David C.
1
Gravelle, Hugh
1
Guan, Xin-Hua
1
Gummesson, Evert
1
Gursoy, Dogan
1
He, Daifeng
1
Heger, Dörte
1
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Health economics
IZA Discussion Papers
International journal of contemporary hospitality management
Journal of retailing and consumer services
65
The journal of services marketing
64
The service industries journal
57
Journal of business research : JBR
48
International journal of hospitality management
47
Services marketing quarterly
45
Journal of service management
44
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
43
The TQM journal : the international review of organizational improvement
39
Journal of service research : JSR
36
International journal of services and operations management
35
Health care management review : HCM review
34
Public management review
34
Service business
34
Journal of health organization and management
31
Journal of health economics
29
International journal of productivity and quality management : IJPQM
27
International journal of quality & reliability management
27
Quality management journal : QMJ
25
SpringerLink / Bücher
25
Industrial marketing management : the international journal for industrial and high-tech firms
23
International journal of quality and service sciences
23
NBER working paper series
23
International journal of production economics
21
International journal of services, economics and management
21
Journal of service research
21
NBER Working Paper
21
The international journal of bank marketing : IJBM
20
Technological forecasting & social change : an international journal
19
Working paper / National Bureau of Economic Research, Inc.
19
International journal of production research
18
International journal of services and operations management : IJSOM
18
Management science : journal of the Institute for Operations Research and the Management Sciences
18
Total quality management & business excellence
18
Health marketing quarterly
17
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
17
World Bank E-Library Archive
17
European journal of operational research : EJOR
16
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
16
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ECONIS (ZBW)
40
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1
Comparing healthcare quality : a common framework for both ordinal and cardinal data with an application to primary care variation in England
Allanson, Paul
;
Cookson, Richard
- In:
Health economics
31
(
2022
)
12
,
pp. 2593-2608
Persistent link: https://www.econbiz.de/10013461846
Saved in:
2
Who benefits from quality competition in health care? : a theory and a laboratory experiment on the relevance of patient characteristics
Brosig-Koch, Jeannette
;
Hehenkamp, Burkhard
;
Kokot, Johanna
- In:
Health economics
32
(
2023
)
8
,
pp. 1785-1817
Persistent link: https://www.econbiz.de/10014329202
Saved in:
3
Surgeon supply and healthcare quality : are revision rates for hip and knee replacements lower in hospitals that employ more surgeons?
Van Gestel, Raf
;
Broekman, Niels
;
Müller, Tobias
- In:
Health economics
32
(
2023
)
10
,
pp. 2298-2321
Persistent link: https://www.econbiz.de/10014370692
Saved in:
4
Paying for the view? : how nursing home prices affect certified staffing ratios
Heger, Dörte
;
Herr, Annika
;
Mensen, Anne
- In:
Health economics
31
(
2022
)
8
,
pp. 1618-1632
Persistent link: https://www.econbiz.de/10013279394
Saved in:
5
Assessing the impact of enforcement and compliance with minimum staffing standards on the quality of care in nursing homes : evidence from the Centers for Medicare and Medicaid
Ser...
Brunt, Christopher S.
- In:
Health economics
32
(
2023
)
2
,
pp. 235-276
Persistent link: https://www.econbiz.de/10014266797
Saved in:
6
Service failure research in the hospitality and tourism industry : a synopsis of past, present and future dynamics from 2001 to 2020
Akarsu, Tugra Nazlil
;
Marvi, Reza
;
Foroudi, Pantea
- In:
International journal of contemporary hospitality management
35
(
2023
)
1
,
pp. 186-217
Persistent link: https://www.econbiz.de/10013546041
Saved in:
7
Do service providers adopting market segmentation need cooperation with third parties? : an application to hotels
Du, Fei
;
Yang, Feng
;
Liang, Liang
;
Yang, Mingming
- In:
International journal of contemporary hospitality management
28
(
2016
)
1
,
pp. 136-155
Persistent link: https://www.econbiz.de/10011435716
Saved in:
8
The COVID-19 crisis and factors driving international tourists’ preferences for contactless dining
services
Mehri Yasami
;
Md Karim Rabiul
;
Pornpisanu Promsivapallop
; …
- In:
International journal of contemporary hospitality management
34
(
2022
)
11
,
pp. 4029-4051
Persistent link: https://www.econbiz.de/10013413297
Saved in:
9
Exploring the impact of social media platform image on hotel customers' visit intention
Ho, Juei-Ling
;
Chen, Kuan-Ying
;
Wang, Lan-Hsun
;
Yeh, …
- In:
International journal of contemporary hospitality management
34
(
2022
)
11
,
pp. 4206-4226
Persistent link: https://www.econbiz.de/10013413353
Saved in:
10
Developing a typology of disruptive customer behaviors : influence of customer misbehavior on service experience of by-standing customers
Gursoy, Dogan
;
Cai, Ruiying
;
Anaya, Gerardo Joel
- In:
International journal of contemporary hospitality management
29
(
2017
)
9
,
pp. 2341-2360
Persistent link: https://www.econbiz.de/10011761812
Saved in:
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