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~isPartOf:"Health economics"
~isPartOf:"IZA Discussion Papers"
~isPartOf:"International journal of hospitality management"
~subject:"Service quality"
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Service quality
Gesundheitswesen
157
Health care system
157
Social Web
82
Social web
82
Hotel industry
63
Hotellerie
63
Dienstleistungsqualität
61
Gesundheitsversorgung
61
Health care
60
Consumer behaviour
55
Konsumentenverhalten
55
Internet marketing
46
Online-Marketing
46
Gesundheitspolitik
42
Health policy
42
Hospital
40
Krankenhaus
40
Gesundheitskosten
36
Health care costs
36
Domestic care
33
Häusliche Pflege
33
Viral marketing
31
Virales Marketing
31
Customer satisfaction
30
Kundenzufriedenheit
30
Dienstleistungsmanagement
29
Service management
29
Großbritannien
27
Theorie
27
Gastronomie
25
Restaurant industry
25
Theory
25
USA
25
United Kingdom
25
United States
24
Gesundheit
22
Health
22
Beziehungsmarketing
21
Online retailing
21
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Undetermined
43
Free
4
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Article
60
Book / Working Paper
1
Type of publication (narrower categories)
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Article in journal
60
Aufsatz in Zeitschrift
60
Aufsatzsammlung
1
Language
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English
61
Author
All
Pizam, Abraham
3
Arboleda, Ana M.
2
Clergue, Valentina
2
Etemad-Sajadi, Reza
2
Gursoy, Dogan
2
Heo, Cindy Yoonjoung
2
Law, Chun Hung Roberts
2
Liu, Canmian
2
Mattila, Anna S.
2
Xie, Lishan
2
Adol, Gogo Fredrick Collins
1
Al-Abdin, Ahmed
1
Allanson, Paul
1
Antipov, Evgeny A.
1
Ariffin, Ahmad Azmi M.
1
Bai, Billy
1
Beerli-Palacio, Asunción
1
Bizjak, Boštjan
1
Broekman, Niels
1
Brosig-Koch, Jeannette
1
Brunner-Sperdin, Alexandra
1
Brunt, Christopher S.
1
Brymer, Robert A.
1
Bulchand-Gidumal, Jacques
1
Caber, Meltem
1
Castelli, Adriana
1
Chang, Yonghwan
1
Chen, Min M.
1
Chen, Qiurong
1
Cheng, Jen-Son
1
Choi, Sungwoo
1
Cookson, Richard
1
David, Lorant Denes
1
Davras, Özgür
1
Dawson, Diane
1
DeMicco, Frederick J.
1
Delavallade, Clara
1
Della Corte, Valentina
1
Denizci Guillet, Basak
1
Fabbri, Daniele
1
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Published in...
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Health economics
IZA Discussion Papers
International journal of hospitality management
Journal of retailing and consumer services
65
The journal of services marketing
64
The service industries journal
59
Journal of business research : JBR
51
Journal of Services Marketing
47
Services marketing quarterly
45
Journal of service management
44
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
43
The TQM journal : the international review of organizational improvement
39
Public management review
37
Journal of service research : JSR
36
International journal of services and operations management
35
Health care management review : HCM review
34
Service business
34
Journal of health organization and management
33
Journal of health economics
30
International journal of quality & reliability management
28
International journal of productivity and quality management : IJPQM
27
International journal of contemporary hospitality management
26
Quality management journal : QMJ
26
Journal of service research
25
SpringerLink / Bücher
25
Industrial marketing management : the international journal for industrial and high-tech firms
24
International journal of quality and service sciences
23
NBER working paper series
23
International journal of production economics
22
International journal of services, economics and management
21
NBER Working Paper
21
The international journal of bank marketing : IJBM
20
International journal of production research
19
International journal of services and operations management : IJSOM
19
Technological forecasting & social change : an international journal
19
Working paper / National Bureau of Economic Research, Inc.
19
Health marketing quarterly
18
Management science : journal of the Institute for Operations Research and the Management Sciences
18
Total quality management & business excellence
18
European journal of operational research : EJOR
17
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
17
World Bank E-Library Archive
17
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ECONIS (ZBW)
61
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1
Role of trust in customer attitude and behaviour formation towards social service robots
Della Corte, Valentina
;
Sepe, Fabiana
;
Gursoy, Dogan
; …
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014440008
Saved in:
2
Comparing healthcare quality : a common framework for both ordinal and cardinal data with an application to primary care variation in England
Allanson, Paul
;
Cookson, Richard
- In:
Health economics
31
(
2022
)
12
,
pp. 2593-2608
Persistent link: https://www.econbiz.de/10013461846
Saved in:
3
Who benefits from quality competition in health care? : a theory and a laboratory experiment on the relevance of patient characteristics
Brosig-Koch, Jeannette
;
Hehenkamp, Burkhard
;
Kokot, Johanna
- In:
Health economics
32
(
2023
)
8
,
pp. 1785-1817
Persistent link: https://www.econbiz.de/10014329202
Saved in:
4
Surgeon supply and healthcare quality : are revision rates for hip and knee replacements lower in hospitals that employ more surgeons?
Van Gestel, Raf
;
Broekman, Niels
;
Müller, Tobias
- In:
Health economics
32
(
2023
)
10
,
pp. 2298-2321
Persistent link: https://www.econbiz.de/10014370692
Saved in:
5
Satisfaction with life and perception of healthcare
services
Arboleda, Ana M.
- In:
International journal of hospitality management
110
(
2023
),
pp. 1-6
Persistent link: https://www.econbiz.de/10014310672
Saved in:
6
Instilling the core tenets of hospitality in healthcare
services
: the role of service assurance and social presence
Etemad-Sajadi, Reza
;
Heo, Cindy Yoonjoung
;
Clergue, …
- In:
International journal of hospitality management
111
(
2023
),
pp. 1-6
Persistent link: https://www.econbiz.de/10014311439
Saved in:
7
Reprint of: Satisfaction with life and perception of healthcare
services
Arboleda, Ana M.
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-6
Persistent link: https://www.econbiz.de/10014334764
Saved in:
8
Reprint of: Instilling the core tenets of hospitality in healthcare
services
: the role of service assurance and social presence
Etemad-Sajadi, Reza
;
Heo, Cindy Yoonjoung
;
Clergue, …
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-6
Persistent link: https://www.econbiz.de/10014334776
Saved in:
9
Paying for the view? : how nursing home prices affect certified staffing ratios
Heger, Dörte
;
Herr, Annika
;
Mensen, Anne
- In:
Health economics
31
(
2022
)
8
,
pp. 1618-1632
Persistent link: https://www.econbiz.de/10013279394
Saved in:
10
Tech-touch balance in the service encounter : the impact of supplementary human service on consumer responses
Wu, Luorong
;
Fan, Alei
;
Yang, Yang
;
He, Zeya
- In:
International journal of hospitality management
101
(
2022
),
pp. 110
Persistent link: https://www.econbiz.de/10013271321
Saved in:
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