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~isPartOf:"Human Resource Management Journal"
~isPartOf:"Industrial relations : a journal of economy & society"
~isPartOf:"Work, employment & society : a journal of the British Sociological Association"
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Human Resource Management Journal
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The high costs of outsourcing : vendor errors, customer mistreatment, and well-being in call centers
O’Brady, Sean
;
Doellgast, Virginia
;
Blatter, David
- In:
Industrial relations : a journal of economy & society
63
(
2024
)
1
,
pp. 80-103
Persistent link: https://www.econbiz.de/10014483628
Saved in:
2
Situating human resource management in the political economy : Multilevel theorising and opportunities for kaleidoscopic imagination
Vincent, Steve
;
Bamber, Greg J.
;
Delbridge, Rick
; …
- In:
Human Resource Management Journal
30
(
2020
)
4
,
pp. 461-477
Persistent link: https://www.econbiz.de/10012408217
Saved in:
3
Institutions as constraints and resources: Explaining cross‐national divergence in performance management
Doellgast, Virginia
;
Marsden, David
- In:
Human Resource Management Journal
29
(
2018
)
2
,
pp. 199-216
Persistent link: https://www.econbiz.de/10012086589
Saved in:
4
A service union's innovation dilemma : limitations on creative action in German industrial relations
Holtgrewe, Ursula
;
Doellgast, Virginia
- In:
Work, employment & society : a journal of the British …
26
(
2012
)
2
,
pp. 314-330
Persistent link: https://www.econbiz.de/10009558454
Saved in:
5
Collective bargaining and high-involvement management in comparative perspective : evidence from US and German call centers
Doellgast, Virginia
- In:
Industrial relations : a journal of economy & society
47
(
2008
)
2
,
pp. 284-319
Persistent link: https://www.econbiz.de/10003674602
Saved in:
6
Collective Bargaining and High-Involvement Management in Comparative Perspective: Evidence from U.S. and German Call Centers
Doellgast, Virginia
- In:
Industrial relations : a journal of economy & society
47
(
2008
)
2
,
pp. 284-319
Persistent link: https://www.econbiz.de/10007917688
Saved in:
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