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~isPartOf:"IZA Discussion Papers"
~isPartOf:"The service industries journal"
~subject:"Consumer behaviour"
~subject:"Social Web"
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Consumer behaviour
Social Web
Dienstleistungssektor
78
Service industry
75
Dienstleistung
62
Services
62
Dienstleistungsqualität
59
Service quality
59
Innovation
47
Beziehungsmarketing
40
Relationship marketing
40
Customer satisfaction
39
Kundenzufriedenheit
39
Financial services
38
Finanzdienstleistung
38
Konsumentenverhalten
37
Unternehmensdienstleistung
36
Knowledge-intensive industry
32
Wissensintensives Unternehmen
32
Business services
31
Social web
28
Innovation management
26
Innovationsmanagement
26
Dienstleistungshandel
23
Trade in services
23
Gesundheitswesen
20
Health care system
20
Großbritannien
18
services
17
Gesundheitsversorgung
16
Service innovation
16
United Kingdom
16
Health care
15
Spanien
15
Betriebliche Wertschöpfung
13
Customer integration
13
Dienstleistungsinnovation
13
Kundenintegration
13
Spain
13
Taiwan
13
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Undetermined
27
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2
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Article
55
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1
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Article in journal
56
Aufsatz in Zeitschrift
56
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1
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1
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English
56
Author
All
Arici, Hasan Evrim
2
Köseoglu, Mehmet Ali
2
Palacios Marqués, Daniel
2
Amoh, Simon
1
Andronikidis, Andreas
1
Archer-Brown, Chris
1
Arici, Nagihan Cakmakoglu
1
Balaji, M. S.
1
Bellou, Victoria
1
Bernal, Enríque
1
Bertrand, Daisy
1
Bomfim, Emerson Luiz
1
Bowden, Jana
1
Bueno, Eduardo Veiga
1
Butcher, Ken
1
Buzova, Daniela
1
Cambra-Fierro, Jesús
1
Carmichael, Fiona
1
Cervera-Taulet, Amparo
1
Chang, Chin-I.
1
Chang, Kuochung
1
Chaves, Rafael
1
Chen, Tong-he
1
Chen, Tser-yieth
1
Cheng, Kai-Hong
1
Chocarro, Raquel
1
Choi, Laee
1
Chomvilailuk, Rojanasak
1
Cortinas, Monica
1
Corus, Canan
1
Denktaş-Şakar, Gül
1
Devlin, James F.
1
Diffley, Sarah
1
Ding, Cherng G.
1
Drennan, Judy
1
Durkin, Mark
1
Falter, Mareike
1
Filbey, Leanna
1
Furuoka, Fumitaka
1
Gao, Lily
1
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Published in...
All
IZA Discussion Papers
The service industries journal
Journal of business research : JBR
495
Journal of retailing and consumer services
292
Technological forecasting & social change : an international journal
257
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
226
SpringerLink / Bücher
163
Information systems research : ISR
156
International journal of internet marketing and advertising : IJIMA
149
Journal of management information systems : JMIS
129
Tourism management : research, policies, practice
118
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
116
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
108
International journal of hospitality management
105
Industrial marketing management : the international journal for industrial and high-tech firms
103
International journal of business information systems : IJBIS
99
Management science : journal of the Institute for Operations Research and the Management Sciences
94
Psychology & marketing
93
Business horizons
90
Electronic commerce research
90
International journal of advertising : the review of marketing communications
89
The journal of services marketing
88
Journal of marketing communications
87
Journal of travel and tourism marketing
84
Springer eBook Collection
82
Journal of internet commerce
80
Journal of marketing management : MM
78
Management information systems : mis quarterly
78
Journal of promotion management : innovations in planning and applied research
74
Cogent business & management
73
The journal of product & brand management
73
The journal of brand management : an international journal
72
Journal of electronic commerce research : JECR
71
International journal of consumer studies
68
Journal of information & knowledge management : JIKM
68
International journal of electronic commerce : IJEC
67
Journal of marketing
67
International journal of electronic marketing and retailing : IJEMR
66
International journal of technology marketing : IJTMkt
65
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
64
Journal of Services Marketing
62
Journal of open innovation : technology, market, and complexity
62
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ECONIS (ZBW)
56
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1
Towards a typology of negative engagement behavior in social media
Lievonen, Matias
;
Bowden, Jana
;
Luoma-aho, Vilma
- In:
The service industries journal
43
(
2023
)
3/4
,
pp. 238-259
Persistent link: https://www.econbiz.de/10014321576
Saved in:
2
The importance of perceived fairness in product customization settings
Scholl-Grissemann, Ursula
;
Sauer, Nicola E.
;
Teichmann, …
- In:
The service industries journal
42
(
2022
)
11/12
,
pp. 823-842
Persistent link: https://www.econbiz.de/10013362153
Saved in:
3
Social media strategy for online service brands
Mills, Adam J.
;
Plangger, Kirk
- In:
The service industries journal
35
(
2015
)
10
,
pp. 521-536
Persistent link: https://www.econbiz.de/10011333308
Saved in:
4
How do consumer-to-consumer interactions affect bystanders on corporate social media (CSM)? : (in)civility in advocates' responses and complainant-bystander psychological distance
Huang, Ran
;
Ha, Sejin
- In:
The service industries journal
44
(
2024
)
11/12
,
pp. 789-812
Persistent link: https://www.econbiz.de/10015050128
Saved in:
5
Promoting electronic customer-to-customer interaction : evidence from social commerce sites
Zhou, Ying
;
Furuoka, Fumitaka
;
Sameer Kumar
- In:
The service industries journal
44
(
2024
)
11/12
,
pp. 873-899
Persistent link: https://www.econbiz.de/10015050136
Saved in:
6
Gender differences in the antecedents of trust in mobile social networking
services
Gong, Xiuyuan
;
Liu, Zhiying
;
Wu, Tailai
- In:
The service industries journal
41
(
2021
)
5/6
,
pp. 400-426
Persistent link: https://www.econbiz.de/10012498582
Saved in:
7
Revisiting a model of customer engagement cycle : a systematic review
Hoang, Duc
;
Kousi, Sofia
;
Martinez, Luis F.
;
Kumar, Satish
- In:
The service industries journal
43
(
2023
)
9/10
,
pp. 579-617
Persistent link: https://www.econbiz.de/10014321614
Saved in:
8
Stakeholder engagement via social media : an analysis of third-party logistics companies
Denktaş-Şakar, Gül
;
Sürücü, Ebru
- In:
The service industries journal
40
(
2020
)
11/12
,
pp. 866-889
Persistent link: https://www.econbiz.de/10012260359
Saved in:
9
The intellectual structure of customer experience research in service scholarship : a bibliometric analysis
Arici, Hasan Evrim
;
Köseoglu, Mehmet Ali
;
Sökmen, Alptekin
- In:
The service industries journal
42
(
2022
)
7/8
,
pp. 514-550
Persistent link: https://www.econbiz.de/10013362133
Saved in:
10
Theories, constructs, and methodologies to study COVID-19 in the service industries
Cambra-Fierro, Jesús
;
Gao, Lily
;
Melero-Polo, Iguácel
; …
- In:
The service industries journal
42
(
2022
)
7/8
,
pp. 551-582
Persistent link: https://www.econbiz.de/10013362134
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