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~isPartOf:"IZA Discussion Papers"
~isPartOf:"The service industries journal"
~subject:"Health care"
~subject:"Social Web"
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Search: subject:"services"
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Subject
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Health care
Social Web
Dienstleistungssektor
78
Service industry
75
Dienstleistung
62
Services
62
Dienstleistungsqualität
59
Service quality
59
Innovation
47
Beziehungsmarketing
40
Relationship marketing
40
Customer satisfaction
39
Kundenzufriedenheit
39
Financial services
38
Finanzdienstleistung
38
Consumer behaviour
37
Konsumentenverhalten
37
Unternehmensdienstleistung
36
Knowledge-intensive industry
32
Wissensintensives Unternehmen
32
Business services
31
Social web
28
Innovation management
26
Innovationsmanagement
26
Dienstleistungshandel
23
Trade in services
23
Gesundheitswesen
20
Health care system
20
Großbritannien
18
services
17
Gesundheitsversorgung
16
Service innovation
16
United Kingdom
16
Spanien
15
Betriebliche Wertschöpfung
13
Customer integration
13
Dienstleistungsinnovation
13
Kundenintegration
13
Spain
13
Taiwan
13
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Undetermined
21
Free
1
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Article
42
Book / Working Paper
1
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Article in journal
43
Aufsatz in Zeitschrift
43
Collection of articles of several authors
1
Sammelwerk
1
Language
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English
43
Author
All
Erickson, G. Scott
2
Palacios Marqués, Daniel
2
Rosenbaum, Mark S.
2
Rothberg, Helen N.
2
Alkire, Linda
1
Anderson, Sidney
1
Anderson, Sidney T.
1
Apetrei, Andreea
1
Atwell, Christine
1
Balaji, M. S.
1
Bernal, Enríque
1
Bowden, Jana
1
Bullock, Alison
1
Buzova, Daniela
1
Béliveau, Julie
1
Carmichael, Fiona
1
Cegarra Navarro, Juan Gabriel
1
Cepeda-Carrion, Gabriel
1
Cervera-Taulet, Amparo
1
Chang, Chin-I.
1
Chaves, Rafael
1
Chen, Tong-he
1
Chen, Tser-yieth
1
Cheng, Kai-Hong
1
Ciobanu, Claudia-Ioana
1
Corus, Canan
1
Denktaş-Şakar, Gül
1
Diffley, Sarah
1
Drennan, Judy
1
Durkin, Mark
1
El-Manstrly, Dahlia
1
Filbey, Leanna
1
Furuoka, Fumitaka
1
Ghosh Chowdhury, Tilottama
1
Gil-Pechuan, Ignacio
1
Gong, Xiuyuan
1
Ha, Sejin
1
Hoang, Duc
1
Hollenbeck, Candice R.
1
Horodnic, Adrian V.
1
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Published in...
All
IZA Discussion Papers
The service industries journal
Journal of business research : JBR
490
Technological forecasting & social change : an international journal
297
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
225
Journal of retailing and consumer services
221
SpringerLink / Bücher
187
Information systems research : ISR
164
International journal of internet marketing and advertising : IJIMA
146
Journal of health organization and management
145
Journal of management information systems : JMIS
132
Tourism management : research, policies, practice
117
Management science : journal of the Institute for Operations Research and the Management Sciences
116
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
115
State of Health in the EU
115
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
105
NBER working paper series
104
Industrial marketing management : the international journal for industrial and high-tech firms
100
Business horizons
99
International journal of business information systems : IJBIS
99
Springer eBook Collection
99
European journal of operational research : EJOR
95
International journal of hospitality management
94
IMF Staff Country Reports
91
Psychology & marketing
88
International journal of advertising : the review of marketing communications
87
Electronic commerce research
86
Management information systems : mis quarterly
84
Journal of marketing communications
83
Journal of information & knowledge management : JIKM
76
Journal of internet commerce
76
Journal of travel and tourism marketing
76
NBER Working Paper
75
Cogent business & management
74
Journal of promotion management : innovations in planning and applied research
72
Journal of marketing management : MM
71
Health care management review : HCM review
70
International journal of networking and virtual organisations : IJNVO
69
CESifo working papers
68
The journal of brand management : an international journal
68
The journal of product & brand management
68
Journal of electronic commerce research : JECR
66
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ECONIS (ZBW)
43
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43
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1
Towards a typology of negative engagement behavior in social media
Lievonen, Matias
;
Bowden, Jana
;
Luoma-aho, Vilma
- In:
The service industries journal
43
(
2023
)
3/4
,
pp. 238-259
Persistent link: https://www.econbiz.de/10014321576
Saved in:
2
Patient participation : the impact of diagnosis and individual characteristics
Schramm, Mary E.
;
Ghosh Chowdhury, Tilottama
; …
- In:
The service industries journal
43
(
2023
)
13/14
,
pp. 989-1009
Persistent link: https://www.econbiz.de/10014338650
Saved in:
3
Social media strategy for online service brands
Mills, Adam J.
;
Plangger, Kirk
- In:
The service industries journal
35
(
2015
)
10
,
pp. 521-536
Persistent link: https://www.econbiz.de/10011333308
Saved in:
4
How do consumer-to-consumer interactions affect bystanders on corporate social media (CSM)? : (in)civility in advocates' responses and complainant-bystander psychological distance
Huang, Ran
;
Ha, Sejin
- In:
The service industries journal
44
(
2024
)
11/12
,
pp. 789-812
Persistent link: https://www.econbiz.de/10015050128
Saved in:
5
Promoting electronic customer-to-customer interaction : evidence from social commerce sites
Zhou, Ying
;
Furuoka, Fumitaka
;
Sameer Kumar
- In:
The service industries journal
44
(
2024
)
11/12
,
pp. 873-899
Persistent link: https://www.econbiz.de/10015050136
Saved in:
6
Gender differences in the antecedents of trust in mobile social networking
services
Gong, Xiuyuan
;
Liu, Zhiying
;
Wu, Tailai
- In:
The service industries journal
41
(
2021
)
5/6
,
pp. 400-426
Persistent link: https://www.econbiz.de/10012498582
Saved in:
7
Revisiting a model of customer engagement cycle : a systematic review
Hoang, Duc
;
Kousi, Sofia
;
Martinez, Luis F.
;
Kumar, Satish
- In:
The service industries journal
43
(
2023
)
9/10
,
pp. 579-617
Persistent link: https://www.econbiz.de/10014321614
Saved in:
8
How satisfactory are empathetic care and robotic assistance in telemedicine
services
?
Saxena, Shilpi
;
Prashar, Anupama
- In:
The service industries journal
43
(
2023
)
11/12
,
pp. 827-853
Persistent link: https://www.econbiz.de/10014321627
Saved in:
9
Stakeholder engagement via social media : an analysis of third-party logistics companies
Denktaş-Şakar, Gül
;
Sürücü, Ebru
- In:
The service industries journal
40
(
2020
)
11/12
,
pp. 866-889
Persistent link: https://www.econbiz.de/10012260359
Saved in:
10
Rating healthcare
services
: consumer satisfaction vs. health system performance
Horodnic, Adrian V.
;
Apetrei, Andreea
;
Luca, …
- In:
The service industries journal
38
(
2018
)
13/14
,
pp. 974-994
Persistent link: https://www.econbiz.de/10011962031
Saved in:
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