Retegi Albisua, Jabier; Igartua, Juan Ignacio - In: Journal of industrial engineering and management : JIEM 11 (2018) 2, pp. 187-195
, during the design and application processes, the contribution of CoMMs to the SECI process of knowledge management has been …/methodology/approach: The methodology followed consists of constructing a CoMM capturing the knowledge existing in the refinery and applying it … contributes to alignment of targets between the supplier and customer companies and to knowledge sharing inside both firms …