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~isPartOf:"Industrial marketing management : the international journal for industrial and high-tech firms"
~isPartOf:"Journal of retailing and consumer services"
~language:"eng"
~person:"Fazal-e-Hasan, Syed"
~person:"La Rocca, Antonella"
~subject:"Beziehungsmarketing"
~type_genre:"Article in journal"
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Beziehungsmarketing
Lieferantenmanagement
12
Supplier relationship management
12
Relationship marketing
11
B-to-B-Marketing
5
Business start-up
5
Business-to-business marketing
5
Consumer behaviour
5
Interaction
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Konsumentenverhalten
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Unternehmensgründung
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Business network
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Einzelhandel
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Retail trade
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Heuristik
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Kundenzufriedenheit
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Customer-supplier relationships
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Dienstleistungsqualität
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E-commerce
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Fazal-e-Hasan, Syed
La Rocca, Antonella
Prentice, Catherine
11
Lombart, Cindy
9
Hollebeek, Linda D.
8
Naudé, Peter
8
Terho, Harri
8
Casidy, Riza
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Park, Jungkun
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6
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Itani, Omar S.
6
Klaus, Philipp
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Louis, Didier
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Rana, Nripendra P.
6
Snehota, Ivan
6
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5
Dwivedi, Yogesh Kumar
5
Ewing, Michael
5
Frow, Pennie
5
Jaakkola, Elina
5
Khan, Imran
5
Molinillo, Sebastian
5
Mortimer, Gary
5
Nyadzayo, Munyaradzi W.
5
Payne, Adrian
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Quach, Sara
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Thaichon, Park
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Aarikka-Stenroos, Leena
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Andersen, Poul Houman
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Cambra-Fierro, Jesús
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Das, Gopal
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Han, Xiaoyun
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Henneberg, Stephan
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Kuppelwieser, Volker
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Lacoste, Sylvie
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Loureiro, Sandra Maria Correia
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Ngo, Liem Viet
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Industrial marketing management : the international journal for industrial and high-tech firms
Journal of retailing and consumer services
Journal of business research : JBR
1
Journal of hospitality marketing & management
1
Management decision : MD
1
The journal of brand management : an international journal
1
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ECONIS (ZBW)
11
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1
Decisions when interacting in customer-supplier relationships
Guercini, Simone
;
La Rocca, Antonella
;
Snehota, Ivan
- In:
Industrial marketing management : the international …
105
(
2022
),
pp. 380-387
Persistent link: https://www.econbiz.de/10013494059
Saved in:
2
Examining the consequences of customer-oriented deviance in retail
Mortimer, Gary
;
Fazal-e-Hasan, Syed
;
Strebel, Judi
- In:
Journal of retailing and consumer services
58
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012431571
Saved in:
3
Examining the role of consumer hope in explaining the impact of perceived brand value on customer-brand relationship outcomes in an online retailing environment
Fazal-e-Hasan, Syed
;
Ahmadi, Hormoz
;
Mortimer, Gary
; …
- In:
Journal of retailing and consumer services
41
(
2018
),
pp. 101-111
Persistent link: https://www.econbiz.de/10011808556
Saved in:
4
Practice theory and the study of interaction in business relationships : some methodological implications
La Rocca, Antonella
;
Hoholm, Thomas
;
Mørk, Bjørn Erik
- In:
Industrial marketing management : the international …
60
(
2017
),
pp. 187-195
Persistent link: https://www.econbiz.de/10011672099
Saved in:
5
Customer involvement in new product development in B2B : the role of sales
La Rocca, Antonella
;
Moscatelli, Paolo
;
Perna, Andrea
; …
- In:
Industrial marketing management : the international …
58
(
2016
),
pp. 45-57
Persistent link: https://www.econbiz.de/10011549366
Saved in:
6
The impact of service failure on brand credibility
Bougoure, Ursula Sigrid
;
Russell-Bennett, Rebekah
; …
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 62-71
Persistent link: https://www.econbiz.de/10011528525
Saved in:
7
Commentary on "Storytelling by the sales force and its effect on buyer-seller exchange"
Lacoste, Sylvie
;
La Rocca, Antonella
- In:
Industrial marketing management : the international …
46
(
2015
),
pp. 143-146
Persistent link: https://www.econbiz.de/10011286966
Saved in:
8
Heuristics in customer‐supplier interaction
Guercini, Simone
;
La Rocca, Antonella
;
Runfola, Andrea
; …
- In:
Industrial marketing management : the international …
48
(
2015
),
pp. 26-37
Persistent link: https://www.econbiz.de/10011345782
Saved in:
9
Relating in business networks : innovation in practice
La Rocca, Antonella
;
Snehota, Ivan
- In:
Industrial marketing management : the international …
43
(
2014
)
3
,
pp. 441-447
Persistent link: https://www.econbiz.de/10010371726
Saved in:
10
The role of customer gratitude in making relationship marketing investments successful
Fazal-e-Hasan, Syed
;
Lings, Ian
;
Neale, Larry
; …
- In:
Journal of retailing and consumer services
21
(
2014
)
5
,
pp. 788-796
Persistent link: https://www.econbiz.de/10010407223
Saved in:
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