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~isPartOf:"Industrial marketing management : the international journal for industrial and high-tech firms"
~isPartOf:"The service industries journal"
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Dienstleistungssektor
319
Service industry
319
Innovation
64
Innovation management
48
Innovationsmanagement
48
Services
45
Dienstleistungsqualität
43
Service quality
43
Dienstleistung
42
Business services
31
Unternehmensdienstleistung
31
Service innovation
29
Industrie
26
Manufacturing industries
26
Bundling strategy
22
Leistungsbündel
22
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21
Beziehungsmarketing
20
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KMU
19
Productivity
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Produktivität
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Consumer behaviour
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Customer satisfaction
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Spain
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service innovation
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Williams, Colin C.
8
Kowalkowski, Christian
7
Altinay, Levent
6
Gebauer, Heiko
5
Ribeiro Soriano, Domingo
4
Casidy, Riza
3
Daniels, Peter W.
3
Horodnic, Ioana Alexandra
3
Kraus, Sascha
3
Mas-Verdu, Francisco
3
O'Cass, Aron
3
Raddats, Chris
3
Rayburn, Steven W.
3
Rubalcaba-Bermejo, Luis
3
Serrasqueiro, Zélia M.
3
Stare, Metka
3
Adrodegari, Federico
2
Akehurst, Gary
2
Alkire, Linda
2
Apfelthaler, Gerhard
2
Backhouse, Chris J.
2
Benedettini, Ornella
2
Beyers, William B.
2
Burton, Jamie
2
Caselli, Gian Paolo
2
Chaston, Ian
2
Dayan, Mumin
2
Djellal, Faridah
2
Fisk, Raymond P.
2
Gallouj, Fai͏̈z
2
Ghauri, Pervez N.
2
Gomes, Carlos Francisco
2
Gudergan, Siegfried
2
Gursoy, Dogan
2
Hadwich, Karsten
2
Heirati, Nima
2
Hofmeister, Johannes
2
Jaaron, Ayham A. M.
2
Jaklič, Andreja
2
Kautonen, Mika
2
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Published in...
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Industrial marketing management : the international journal for industrial and high-tech firms
The service industries journal
Journal of business research : JBR
92
The journal of services marketing
85
SpringerLink / Bücher
76
International journal of production economics
59
Journal of service management
58
Service business
58
Journal of service research : JSR
51
Journal of retailing and consumer services
45
International journal of services technology and management
41
Structural change and economic dynamics : SC+ED
38
NBER working paper series
35
Discussion paper
34
International journal of services and operations management
33
Regional studies
33
European journal of operational research : EJOR
30
International journal of hospitality management
30
The journal of business & industrial marketing
30
Policy research working paper : WPS
29
Services marketing quarterly
29
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
29
Journal of service research
27
Research policy : policy, management and economic studies of science, technology and innovation
27
ZEW discussion papers
27
Discussion paper / Centre for Economic Policy Research
25
Discussion paper series / IZA
25
International journal of innovation management
25
NBER Working Paper
25
Springer eBook Collection
25
The international journal of human resource management
25
Economics of innovation and new technology
24
Technological forecasting & social change : an international journal
24
Working paper
24
World Bank Policy Research Working Paper
24
International journal of services, economics and management
23
Working paper / National Bureau of Economic Research, Inc.
23
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
22
Applied economics
21
International journal of services and operations management : IJSOM
21
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ECONIS (ZBW)
321
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1
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321
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1
Pathways of development of dynamic capabilities for servitization transformation : a longitudinal multi-case study
Castka, Pavel
;
Donovan, Julie
;
Sousa, Rui
- In:
Industrial marketing management : the international …
116
(
2024
),
pp. 66-81
Persistent link: https://www.econbiz.de/10014456180
Saved in:
2
Revisiting the undeclared service economy as a dual labour market : lessons from a 2019 Eurobarometer survey
Williams, Colin C.
;
Kayaoglu, Aysegul
- In:
The service industries journal
43
(
2023
)
13/14
,
pp. 940-961
Persistent link: https://www.econbiz.de/10014338626
Saved in:
3
Forty years of the Service Industries Journal : a bibliometric review
Viglia, Giampaolo
;
Kumar, Satish
;
Pandey, Nitesh
; …
- In:
The service industries journal
42
(
2022
)
1/2
,
pp. 1-20
Persistent link: https://www.econbiz.de/10013167398
Saved in:
4
The missing link between analytics readiness and service firm performance
Auh, Seigyoung
;
Mengüç, Bülent
;
Sainam, Preethika
; …
- In:
The service industries journal
42
(
2022
)
3/4
,
pp. 148-177
Persistent link: https://www.econbiz.de/10013167416
Saved in:
5
What we know about transformational leadership in tourism and hospitality : a systematic review and future agenda
Ali, Bavik
- In:
The service industries journal
44
(
2024
)
1/2
,
pp. 105-147
Persistent link: https://www.econbiz.de/10014450282
Saved in:
6
Industrial service innovation : exploring the transformation process to digital servitization in industrial goods companies
Soellner, Stephan
;
Helm, Roland
;
Klee, Patrick
;
Endres, …
- In:
Industrial marketing management : the international …
117
(
2024
),
pp. 288-303
Persistent link: https://www.econbiz.de/10014531341
Saved in:
7
Resilience building in service firms during and post COVID-19
Huang, Arthur
;
Jahromi, Melissa Farboudi
- In:
The service industries journal
41
(
2021
)
1/2
,
pp. 138-167
Persistent link: https://www.econbiz.de/10012483667
Saved in:
8
A classification scheme for productivity management in e-commerce services
Lira, Elisa Granha
;
Torres Júnior, Noel
;
Santos, …
- In:
The service industries journal
43
(
2023
)
13/14
,
pp. 1010-1033
Persistent link: https://www.econbiz.de/10014338664
Saved in:
9
Metaverse in services marketing : an overview and future research directions
Gursoy, Dogan
;
Lu, Lu
;
Nunkoo, Robin
;
Deng, Demi
- In:
The service industries journal
43
(
2023
)
15/16
,
pp. 1140-1172
Persistent link: https://www.econbiz.de/10014422598
Saved in:
10
Digital service technologies, service robots, AI, and the strategic pathways to cost-effective service excellence
Wirtz, Jochen
;
Hofmeister, Johannes
;
Chew, Patricia Y. P.
; …
- In:
The service industries journal
43
(
2023
)
15/16
,
pp. 1173-1196
Persistent link: https://www.econbiz.de/10014423344
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