//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Industrial marketing management : the international journal for industrial and high-tech firms"
~subject:"Customer retention"
~subject:"Dienstleistungsqualität"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Kundenwertanalyse"
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Customer retention
Dienstleistungsqualität
Customer value
85
Kundenwert
85
Beziehungsmarketing
50
Relationship marketing
50
Betriebliche Wertschöpfung
46
Value creation
46
B-to-B-Marketing
39
Business-to-business marketing
39
Lieferantenmanagement
38
Supplier relationship management
38
Customer integration
17
Kundenintegration
17
Value co-creation
17
Marketing management
14
Marketingmanagement
14
Consumer behaviour
12
Konsumentenverhalten
12
Selling
11
Verkauf
11
Service-Dominant Logic
9
Service-dominant logic
9
Value-based selling
8
Business network
7
Innovation
7
Unternehmensnetzwerk
7
Value
6
Value in use
6
Bundling strategy
5
Customer value proposition
5
Innovation management
5
Innovationsmanagement
5
Leistungsbündel
5
Marketing theory
5
Marketingtheorie
5
Value proposition
5
B2B
4
Brand management
4
Firm performance
4
Key account management
4
more ...
less ...
Online availability
All
Undetermined
3
Type of publication
All
Article
5
Type of publication (narrower categories)
All
Article in journal
5
Aufsatz in Zeitschrift
5
Case study
1
Fallstudie
1
Language
All
English
5
Author
All
Cadeaux, Jack
1
Degbey, William Y.
1
Gemser, Gerda
1
Kuijken, Bram
1
MacDonald, Emma K.
1
Martinez, Veronica
1
Mustak, Mekhail
1
Song, Hua
1
Toossi, Amir
1
Wijnberg, Nachoem M.
1
Wilson, Hugh
1
Yu, Kangkang
1
more ...
less ...
Published in...
All
Industrial marketing management : the international journal for industrial and high-tech firms
International journal of hospitality management
14
Journal of retailing and consumer services
12
The service industries journal
12
Journal of business research : JBR
10
Journal of service research : JSR
7
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
International journal of contemporary hospitality management
6
Journal of hospitality and tourism insights
6
Journal of service management
5
Journal of service theory and practice : JSTP
5
The TQM journal : the international review of organizational improvement
5
The journal of services marketing
5
International journal of services and operations management
4
Journal of air transport management
4
Service business
4
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
3
International journal of services, economics and management
3
Journal of strategic marketing
3
Management decision : MD
3
SpringerLink / Bücher
3
Australasian marketing journal
2
Cogent business & management
2
Faculty & research / Insead : working paper series
2
International journal of electronic customer relationship management : IJECRM
2
International journal of productivity and quality management : IJPQM
2
International journal of retail & distribution management
2
Journal of customer behaviour
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Journal of hospitality marketing & management
2
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
2
Journal of retailing
2
Journal of travel and tourism marketing
2
Marketing letters : a journal of research in marketing
2
Marketing theory
2
Schriften zu Marketing und Management
2
Springer eBook Collection
2
The international journal of bank marketing : IJBM
2
The journal of business & industrial marketing
2
Tourism management : research, policies, practice
2
more ...
less ...
Source
All
ECONIS (ZBW)
5
Showing
1
-
5
of
5
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Customer participation in knowledge intensive business services : perceived value outcomes from a dyadic perspective
Mustak, Mekhail
- In:
Industrial marketing management : the international …
78
(
2019
),
pp. 76-87
Persistent link: https://www.econbiz.de/10012026155
Saved in:
2
Effective product-service systems : a value-based framework
Kuijken, Bram
;
Gemser, Gerda
;
Wijnberg, Nachoem M.
- In:
Industrial marketing management : the international …
60
(
2017
),
pp. 33-41
Persistent link: https://www.econbiz.de/10011672010
Saved in:
3
The effects of service supply on perceived value proposition under different levels of customer involvement
Song, Hua
;
Cadeaux, Jack
;
Yu, Kangkang
- In:
Industrial marketing management : the international …
54
(
2016
),
pp. 116-128
Persistent link: https://www.econbiz.de/10011478737
Saved in:
4
Customer retention : a source of value for serial acquirers
Degbey, William Y.
- In:
Industrial marketing management : the international …
46
(
2015
),
pp. 11-23
Persistent link: https://www.econbiz.de/10011286983
Saved in:
5
Assessing value-in-use : a conceptual framework and exploratory study
MacDonald, Emma K.
;
Wilson, Hugh
;
Martinez, Veronica
; …
- In:
Industrial marketing management : the international …
40
(
2011
)
5
,
pp. 671-682
Persistent link: https://www.econbiz.de/10009273124
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->