Assessing value-in-use : a conceptual framework and exploratory study
Emma K. Macdonald; Hugh Wilson; Veronica Martinez; Amir Toossi
| Year of publication: |
2011
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|---|---|
| Authors: | MacDonald, Emma K. ; Wilson, Hugh ; Martinez, Veronica ; Toossi, Amir |
| Published in: |
Industrial marketing management : the international journal for industrial and high-tech firms. - New York, NY [u.a.] : Elsevier, ISSN 0019-8501, ZDB-ID 120124-4. - Vol. 40.2011, 5, p. 671-682
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| Subject: | Dienstleistungsqualität | Service quality | Kundenwert | Customer value | Lieferantenmanagement | Supplier relationship management | Instandhaltung | Maintenance policy |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal ; Fallstudie ; Case study |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009273124