//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Información comercial española : ICE : revista de economía"
~isPartOf:"International journal of services technology and management"
~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
~subject:"service quality"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Tertiary sector"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
service quality
Dienstleistungssektor
90
Service industry
90
Dienstleistungsqualität
21
Service quality
21
Innovation
16
Quality management
16
Qualitätsmanagement
16
Spain
15
Spanien
15
Dienstleistung
14
Innovation management
14
Innovationsmanagement
14
Services
14
Beziehungsmarketing
10
Customer satisfaction
10
Kundenzufriedenheit
10
Relationship marketing
10
Business services
8
Unternehmensdienstleistung
8
Firm performance
6
Industrie
6
Manufacturing industries
6
Unternehmenserfolg
6
service innovation
6
Knowledge-intensive industry
5
Performance measurement
5
Performance-Messung
5
Wissensintensives Unternehmen
5
Dienstleistungsmanagement
4
Emerging economies
4
Fuzzy sets
4
Fuzzy-Set-Theorie
4
Productivity
4
Produktivität
4
Schwellenländer
4
Service management
4
Dienstleistungshandel
3
Digitale Dienste
3
EU countries
3
more ...
less ...
Online availability
All
Undetermined
3
Type of publication
All
Article
5
Type of publication (narrower categories)
All
Article in journal
5
Aufsatz in Zeitschrift
5
Conference paper
1
Konferenzbeitrag
1
Language
All
English
5
Author
All
Calabrese, Armando
1
Chen, Chih Ta
1
Cheng, Lai-yu
1
Cheng, Wan Jung
1
Cho, In Jae
1
Corbò, Michele
1
He, Zhen
1
Kim, You Jin
1
Kuo, Tsuang
1
Kwak, Choonjong
1
Lin, Chiuhsiang Joe
1
Wang, Weicheng
1
Yang, Ching-chow
1
Yang, Xiaoxi
1
Zhang, Min
1
more ...
less ...
Published in...
All
Información comercial española : ICE : revista de economía
International journal of services technology and management
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
International journal of services and operations management
3
The service industries journal
3
International journal of business information systems : IJBIS
2
International journal of productivity and quality management : IJPQM
2
Services marketing quarterly
2
Total quality management & business excellence
2
Asia-Pacific journal of management research and innovation : APJMRI
1
Enterprise information systems
1
Eurasian business review
1
Global strategy journal : GSJ
1
Human resource development review
1
Information systems management
1
International journal of agile systems and management : IJASM
1
International journal of business excellence : IJBEX
1
International journal of business innovation and research : IJBIR
1
International journal of electronic commerce : IJEC
1
International journal of management practice : IJMP
1
International journal of product development : IJPD
1
International journal of quality and innovation
1
International journal of services and operations management : IJSOM
1
International journal of services and standards
1
Journal of business economics and management
1
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of management information systems : JMIS
1
Journal of open innovation : technology, market, and complexity
1
Journal of service research
1
Journal of strategic marketing
1
Journal of vacation marketing : an international journal
1
Management revue : socio-economic studies
1
Management science : journal of the Institute for Operations Research and the Management Sciences
1
Metamorphosis : a journal of management research
1
Nepalese journal of economics : a publication of Uniglobe College
1
Service science
1
Tourism and hospitality research : the surrey quarterly review
1
Verslas : teorija ir praktika : Vilniaus Gedimino Technikos Universiteto mokslo žurnalas
1
more ...
less ...
Source
All
ECONIS (ZBW)
5
Showing
1
-
5
of
5
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Service quality evaluation : moderating influences of first-time and revisiting customers
Kuo, Tsuang
;
Chen, Chih Ta
;
Cheng, Wan Jung
- In:
Total quality management & business excellence : an …
29
(
2018
)
4
,
pp. 429-440
Persistent link: https://www.econbiz.de/10011854071
Saved in:
2
Measuring service quality in telematics service : development and validation of multidimensional TeleServQ scale
He, Zhen
;
Yang, Xiaoxi
;
Wang, Weicheng
;
Zhang, Min
- In:
Total quality management & business excellence : an …
28
(
2017
)
10
,
pp. 1166-1182
Persistent link: https://www.econbiz.de/10011778137
Saved in:
3
Application of SERVQUAL and fuzzy quality function deployment to service improvement in service centres of electronics companies
Cho, In Jae
;
Kim, You Jin
;
Kwak, Choonjong
- In:
Total quality management & business excellence : an …
27
(
2016
)
3/4
,
pp. 368-381
Persistent link: https://www.econbiz.de/10011558687
Saved in:
4
Design and blueprinting for total quality management implementation in service organisations
Calabrese, Armando
;
Corbò, Michele
- In:
Total quality management & business excellence : an …
26
(
2015
)
7/8
,
pp. 719-732
Persistent link: https://www.econbiz.de/10011388379
Saved in:
5
A typology of customer variability and employee variability in service industries
Yang, Ching-chow
;
Cheng, Lai-yu
;
Lin, Chiuhsiang Joe
- In:
Total quality management & business excellence : an …
26
(
2015
)
7/8
,
pp. 825-839
Persistent link: https://www.econbiz.de/10011388421
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->