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~isPartOf:"Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group"
~person:"Grewal, Dhruv"
~person:"Krafft, Manfred"
~person:"Loureiro, Sandra Maria Correia"
~person:"Van den Poel, Dirk"
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Grewal, Dhruv
Krafft, Manfred
Loureiro, Sandra Maria Correia
Van den Poel, Dirk
Zhang, Hong
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Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
Working paper series / Universiteit Gent, Faculteit Economie en Bedrijfskunde
27
Journal of retailing
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Journal of promotion management : innovations in planning and applied research
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Journal of the Academy of Marketing Science
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Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
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Industrial marketing management : the international journal for industrial and high-tech firms
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Kundenmanagement & Electronic Commerce
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Wissenschaftliche Schriftenreihe des Zentrums für Marktorientierte Unternehmensführung (ZMU)
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European journal of operational research : EJOR
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International journal of hospitality management
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Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
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Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
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MSI reports : working paper series
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Advances in banking technology and management : impacts of ICT and CRM
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Cross-functional innovation management : perspectives from different disciplines ; to Klaus Brockhoff for his 65. birthday
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Decision support systems : DSS ; the international journal
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Dialogmarketing im Dialog : Festschrift zum 10-jährigen Bestehen des Siegfried Vögele Instituts
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Die Betriebswirtschaft : DBW
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Distribution und Handel in Theorie und Praxis : Festschrift für Prof. Dr. Dieter Ahlert
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Grundlagen des CRM : Strategie, Geschäftsprozesse und IT-Unterstützung
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Handbook of research on customer engagement
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Handbuch Kundenbindungsmanagement : Strategien und Instrumente für ein erfolgreiches CRM
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International journal of business and globalisation : IJBG
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Integrating the voice of customers through call center emails into a decision support system for churn prediction
Coussement, Kristof
;
Van den Poel, Dirk
- In:
Information & management : the internat. journal of …
45
(
2008
)
3
,
pp. 164-174
Persistent link: https://www.econbiz.de/10003722273
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