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~isPartOf:"Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group"
~subject:"Informationsverbreitung"
~subject:"Relationship marketing"
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Informationsverbreitung
Relationship marketing
Emotion
27
Consumer behaviour
15
Konsumentenverhalten
15
Social Web
8
Social web
8
Customer satisfaction
5
Kundenzufriedenheit
5
Beziehungsmarketing
4
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Bhagwatwar, Akshay
1
Deng, Xin
1
Du, Kui
1
Feng, Xiaodong
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Feng, Yuqiang
1
Gregor, Shirley
1
Hui, Kangxin
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Ivaturi, Koteswara
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Lau, Raymond Yiu Keung
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Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
Journal of business research : JBR
45
Journal of retailing and consumer services
39
International journal of hospitality management
36
The journal of brand management : an international journal
19
The journal of services marketing
19
The journal of product & brand management
14
Psychology & marketing
10
Erfolgsfaktor Emotionalisierung : wie Unternehmen die Herzen der Kunden gewinnen
9
Journal of service theory and practice : JSTP
9
Journal of travel and tourism marketing
9
Service business
9
The service industries journal
9
Tourism management : research, policies, practice
9
International journal of contemporary hospitality management
8
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
8
Journal of hospitality marketing & management
8
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
8
Journal of service research : JSR
8
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
8
The journal of business & industrial marketing
8
Asia Pacific journal of marketing and logistics
7
European journal of marketing : EJM
7
Journal of business ethics : JOBE
7
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
7
Journal of marketing management : MM
6
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
6
Journal of service management
6
Journal of service theory and practice
6
Administrative Sciences : open access journal
5
Cogent business & management
5
International journal of business excellence : IJBEX
5
International journal of market research
5
Journal of customer behaviour
5
Journal of promotion management : innovations in planning and applied research
5
Journal of the Academy of Marketing Science
5
The international journal of bank marketing : IJBM
5
The journal of personal selling & sales management : JPSSM
5
European journal of marketing
4
Global business review
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ECONIS (ZBW)
6
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1
Empathy, CIO-CEO relationship, and digital transformation
Liu, Lu
;
Du, Kui
;
Li, Gaoyong
- In:
Information & management : the internat. journal of …
60
(
2023
)
3
,
pp. 1-16
Persistent link: https://www.econbiz.de/10014303441
Saved in:
2
Emotion-regulatory chatbots for enhancing consumer servicing : an interpersonal emotion management approach
Luo, Bei
;
Lau, Raymond Yiu Keung
;
Li, Chunping
- In:
Information & management : the internat. journal of …
60
(
2023
)
5
,
pp. 1-17
Persistent link: https://www.econbiz.de/10014466169
Saved in:
3
Understanding how the semantic features of contents influence the diffusion of government microblogs : moderating role of content topics
Feng, Xiaodong
;
Hui, Kangxin
;
Deng, Xin
;
Jiang, Guoyin
- In:
Information & management : the internat. journal of …
58
(
2021
)
8
,
pp. 1-15
Persistent link: https://www.econbiz.de/10013192009
Saved in:
4
Understanding the emotional and informational influence on customer knowledge contribution through quantitative content analysis
Wang, Xiaolei
;
Lu, Jiandong
;
Ow, Terence T.
;
Feng, Yuqiang
- In:
Information & management : the internat. journal of …
58
(
2021
)
2
,
pp. 1-16
Persistent link: https://www.econbiz.de/10012494912
Saved in:
5
Mapping sentiments to themes of customer reactions on social media during a security hack : a justice theory perspective
Ivaturi, Koteswara
;
Bhagwatwar, Akshay
- In:
Information & management : the internat. journal of …
57
(
2020
)
4
,
pp. 1-13
Persistent link: https://www.econbiz.de/10012300871
Saved in:
6
Biophilia and biophobia in website design : improving internet information dissemination
Riaz, Amir
;
Gregor, Shirley
;
Lin, Aleck
- In:
Information & management : the internat. journal of …
55
(
2018
)
2
,
pp. 199-214
Persistent link: https://www.econbiz.de/10011813587
Saved in:
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