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~isPartOf:"Information and communication technologies in tourism 2013 : proceedings of the international conference in Innsbruck, Austria, January 22 - 25, 2013"
~isPartOf:"Journal of vacation marketing : an international journal"
~isPartOf:"Service business"
~isPartOf:"The service industries journal"
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Reisevermittler
30
Travel agency
30
Dienstleistungsqualität
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Service quality
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Taiwan
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Beziehungsmarketing
5
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Information and communication technologies in tourism 2013 : proceedings of the international conference in Innsbruck, Austria, January 22 - 25, 2013
Journal of vacation marketing : an international journal
Service business
The service industries journal
Tourism management : research, policies, practice
32
Journal of travel and tourism marketing
24
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
19
Reisebüro-Management : Gestaltung der Vertriebsstrukturen im Tourismus
16
Tourism economics : the business and finance of tourism and recreation
16
International journal of hospitality management
13
Journal of revenue and pricing management
13
International journal of contemporary hospitality management
12
Reiseveranstaltung : Lehr- und Handbuch
12
Informationsmanagement im Tourismus : E-Tourismus: Prozesse und Systeme
9
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
9
Tourism analysis : an interdisciplinary tourism & hospitality journal
9
Tourism management perspectives : TMP
9
Journal of hospitality marketing & management
8
Journal of vacation marketing
7
Lehr- und Handbücher zu Tourismus, Verkehr und Freizeit
7
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
Journal of business research : JBR
6
Kundenorientierung im Touristikmanagement
6
BWL Tourismus 8-2011
4
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
4
Journal of air transport management
4
The TQM journal : the international review of organizational improvement
4
Tourism planning & development
4
Tourism review
4
Tourismus-Journal : Zeitschrift für tourismuswissenschaftliche Forschung und Praxis
4
Annals of tourism research : ATR ; a social sciences journal
3
Annals of tourism research empirical insights
3
European journal of marketing : EJM
3
Gabler Edition Wissenschaft
3
Information technology & tourism
3
International journal of networking and virtual organisations : IJNVO
3
Romanian economic and business review
3
Services marketing quarterly
3
Vnútorný obchod a služby
3
Academy of Management journal : AMJ
2
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ECONIS (ZBW)
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1
Company websites and mobile apps versus social media : which service experience creates more customer value for online travel agencies?
Chen, Ja-Shen
;
Kamalanon, Piyanoot
;
Janupiboon, Thanyamai P.
- In:
Service business
16
(
2022
)
4
,
pp. 1081-1110
Persistent link: https://www.econbiz.de/10013459534
Saved in:
2
Analysis of ICT usage patterns, benefits and barriers in tourism SMEs in the Middle Eastern countries : the case of Dubai in UAE
Zaidan, Esmat
- In:
Journal of vacation marketing : an international journal
23
(
2017
)
3
,
pp. 248-263
Persistent link: https://www.econbiz.de/10011773055
Saved in:
3
Efficiency of travel agency franchises : a study in Spain
Ramírez-Hurtado, José M.
;
Contreras, Ignacio
- In:
Service business
11
(
2017
)
4
,
pp. 717-739
Persistent link: https://www.econbiz.de/10011914941
Saved in:
4
Exploring price fluctuations across different online travel agencies : a case study of room reservations in an upscale hotel in Hong Kong
Sun, Sunny
;
Law, Chun Hung Roberts
;
Tse, Tony
- In:
Journal of vacation marketing : an international journal
22
(
2016
)
2
,
pp. 167-178
Persistent link: https://www.econbiz.de/10011581906
Saved in:
5
Dynamic packaging spells the end of European charter airlines
O'Connell, John F.
;
Bouquet, Aurélise
- In:
Journal of vacation marketing : an international journal
21
(
2015
)
2
,
pp. 175-189
Persistent link: https://www.econbiz.de/10011305740
Saved in:
6
The adoption of quality management practices and their impact on business performance in small service companies : the case of Spanish travel agencies
Alonso-Almeida, María Mar del
;
Bagur-Femenías, Llorenç
; …
- In:
Service business
9
(
2015
)
1
,
pp. 57-75
Persistent link: https://www.econbiz.de/10011296096
Saved in:
7
CRM and RQ as key factors in retail setting services in an economic crisis context : the case of travel agencies
Ángeles Oviedo-García, Maria de los
;
Vega Vázquez, …
- In:
Service business
9
(
2015
)
4
,
pp. 663-685
Persistent link: https://www.econbiz.de/10011407254
Saved in:
8
Technological competence and team cohesiveness among travel agencies
Ku, Edward C. S.
- In:
The service industries journal
34
(
2014
)
6
,
pp. 515-529
Persistent link: https://www.econbiz.de/10010379344
Saved in:
9
Destination expertise in online travel communities
Hochmeister, Martin
;
Gretzel, Ulrike
;
Werthner, Hannes
- In:
Information and communication technologies in tourism …
,
(pp. 218-229)
.
2013
Persistent link: https://www.econbiz.de/10009750671
Saved in:
10
Examining perceptions of the importance of travel websites' value-added services : age, gender, and travel motivations
Pesonen, Juho
- In:
Information and communication technologies in tourism …
,
(pp. 352-362)
.
2013
Persistent link: https://www.econbiz.de/10009755567
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