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~isPartOf:"Information systems and e-business management : ISeB"
~isPartOf:"International journal of bank marketing"
~person:"Marinković, Veljko"
~subject:"Customer satisfaction"
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Customer satisfaction
Dienstleistungsqualität
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Electronic Banking
1
Electronic banking
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Hedonistic dimension
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Innovation adoption
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Innovationsakzeptanz
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Intention to use
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Kundenzufriedenheit
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Mobile Business
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Mobile banking
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Mobile business
1
Mobile communications
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Mobilkommunikation
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Satisfaction
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Service quality
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Utilitarian dimension
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Rejman Petrović, Dragana
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Information systems and e-business management : ISeB
International journal of bank marketing
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The role of the hedonistic and utilitarian quality dimensions in enhancing user satisfaction in mobile banking
Rejman Petrović, Dragana
;
Nedeljković, Ivana
; …
- In:
International journal of bank marketing
40
(
2022
)
7
,
pp. 1610-1631
Persistent link: https://www.econbiz.de/10013532396
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