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~isPartOf:"Information systems management"
~subject:"Business process management"
~subject:"Dienstleistungsbetrieb"
~subject:"United States"
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Business process management
Dienstleistungsbetrieb
United States
Dienstleistungsmanagement
5
Service management
5
IT service provider
4
IT-Dienstleister
4
Information management
2
Informationsmanagement
2
Internal services
2
Interne Dienstleistung
2
Prozessmanagement
2
USA
2
Anforderungsprofil
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Arbeitsnachfrage
1
Corporate Governance
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Corporate governance
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Information technology
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Information technology infrastructure library
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Lean Management
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Lean management
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Lean production
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Organisatorischer Wandel
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information technology service management
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process improvement
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Conger, Sue
2
Cater-Steel, Aileen
1
Erickson-Harris, Lisa
1
Hernandez, Alex
1
Nielsen, Daniel T.
1
Obwegeser, Nikolaus
1
Pollard, Carol
1
Probst, Jack
1
Spandet, Nicklas M.
1
Venkataraman, Ramesh
1
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Information systems management
SpringerLink / Bücher
7
Journal of service research : JSR
6
Forum Dienstleistungsmanagement
4
International journal of hospitality management
4
Lehr- und Handbücher der Betriebswirtschaftslehre
4
Harvard business review : HBR
3
Health care management review : HCM review
3
International journal of contemporary hospitality management
3
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
3
International journal of services and operations management
3
Advances in logistics, operations, and management science (ALOMS) book series
2
Betriebswirtschaftliche Forschung zur Unternehmensführung
2
Betriebswirtschaftliche Forschungsergebnisse
2
Cornell hospitality quarterly : CQ
2
Dienstleistungsmodellierung 2010 : interdisziplinäre Konzepte und Anwendungsszenarien ; [die Tagung fand am 24. März 2010 an der Alpen-Adria-Universität Klagenfurt, Österreich, im Rahmen der Konferenz "Modellierung 2010" statt]
2
Faculty & research / Insead : working paper series
2
Gabler Edition Wissenschaft
2
Gabler Edition Wissenschaft / Quantitatives Controlling
2
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
2
Journal of engineering and technology management : JET-M
2
Journal of service management
2
Managing consumer services : factory or theater?
2
Manufacturing & service operations management : M & SOM
2
Operations management ; Vol. 1
2
Premier reference source
2
Prozessmanagement in der Praxis : Wertschöpfungsketten planen, optimieren und erfolgreich steuern
2
Schriften zum Produktionsmanagement
2
Schriftenreihe Wirtschaftswissenschaften
2
Services marketing quarterly
2
Springer eBook Collection / Business and Economics
2
The Routledge handbook of service research insights and ideas
2
The journal of hospitality financial management : journal of the Association of Hospitality Financial Management Educators
2
AMS review : official publication of the Academy of Marketing Science
1
Beiträge zur Controlling-Forschung
1
Brookings trade forum
1
Business horizons
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Computational & mathematical organization theory
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ECONIS (ZBW)
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1
Continual process improvement for itil service operations : a lean perspective
Obwegeser, Nikolaus
;
Nielsen, Daniel T.
;
Spandet, Nicklas M.
- In:
Information systems management
36
(
2019
)
2
,
pp. 141-167
Persistent link: https://www.econbiz.de/10012199433
Saved in:
2
Confusion in the ranks : IT service management practice and terminology
Winniford, MaryAnne
;
Conger, Sue
;
Erickson-Harris, Lisa
- In:
Information systems management
26
(
2009
)
2
,
pp. 153-163
Persistent link: https://www.econbiz.de/10003906166
Saved in:
3
Justifications, strategies, and critical success factors in successful ITIL implementations in US and Australian companies : an exploratory study
Pollard, Carol
;
Cater-Steel, Aileen
- In:
Information systems management
26
(
2009
)
2
,
pp. 164-175
Persistent link: https://www.econbiz.de/10003906169
Saved in:
4
Market potential for ITSM graduates : a survey
Conger, Sue
;
Venkataraman, Ramesh
;
Hernandez, Alex
; …
- In:
Information systems management
26
(
2009
)
2
,
pp. 176-181
Persistent link: https://www.econbiz.de/10003906175
Saved in:
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