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~isPartOf:"International business and economics research journal"
~isPartOf:"International journal of quality & reliability management"
~subject:"Customer satisfaction"
~subject:"Kundenzufriedenheit"
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Customer satisfaction
Kundenzufriedenheit
Comparison
40
Vergleich
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USA
13
United States
13
Perception
8
Wahrnehmung
8
Dienstleistungsqualität
7
Service quality
7
China
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Consumer behaviour
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Großbritannien
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Konsumentenverhalten
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United Kingdom
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EU-Staaten
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Japan
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Quality management
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Qualitätsmanagement
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Alexiadou, Chrysi
1
Andronikidis, Andreas
1
Bellou, Victoria
1
Cant, Michael C.
1
Cho, Yoon C.
1
Demirer, Halil
1
Etemad-Sajadi, Reza
1
Güreş, Nuriye
1
Hefer, Y.
1
Kara, Mehmet
1
Rizzuto, Daniela
1
Stylos, Nikolaos
1
Vassiliadis, Chris A.
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International business and economics research journal
International journal of quality & reliability management
International journal of hospitality management
16
Journal of retailing and consumer services
13
Journal of hospitality marketing & management
10
Journal of business research : JBR
7
Journal of travel and tourism marketing
6
Services marketing quarterly
5
International journal of retail & distribution management
4
Journal of strategic marketing
4
Marketing intelligence & planning
4
Quality management journal : QMJ
4
Tourism management : research, policies, practice
4
Cogent business & management
3
International journal of business information systems : IJBIS
3
International journal of contemporary hospitality management
3
Journal of education for business
3
Journal of management research
3
Journal of service management
3
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
3
Managing service quality : MSQ ; an international journal
3
The TQM journal : the international review of organizational improvement
3
The international journal of bank marketing : IJBM
3
The journal of services marketing
3
The service industries journal
3
Amfiteatru economic : an economic and business research periodical
2
Asia Pacific journal of marketing and logistics
2
GITAM journal of management : a quarterly publication of GITAM Institute of Management
2
Global supply chain quality management : product recalls and their impact
2
International journal of e-business research : an official publication of the Information Resources Management Association
2
International journal of economic research
2
International journal of leisure and tourism marketing : IJLTM
2
International journal of services and operations management
2
International journal of sports marketing & sponsorship
2
International marketing review
2
Inventi impact: service sector
2
Journal of Islamic marketing
2
Journal of air transport management
2
Journal of customer behaviour
2
Journal of fashion marketing and management
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ECONIS (ZBW)
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1
Quality in bank service encounters : assessing the equivalence of customers' and front-line employees' perceptions
Alexiadou, Chrysi
;
Stylos, Nikolaos
;
Andronikidis, Andreas
- In:
International journal of quality & reliability management
34
(
2017
)
9
,
pp. 1431-1450
Persistent link: https://www.econbiz.de/10011805122
Saved in:
2
Measuring service quality : the student as primary consumer
Hefer, Y.
;
Cant, Michael C.
- In:
International business and economics research journal
13
(
2014
)
6
,
pp. 1251-1260
Persistent link: https://www.econbiz.de/10011279839
Saved in:
3
The antecedents of consumer satisfaction and loyality in fast food industry : a cross-national comparison between Chinese and Swiss consumers
Etemad-Sajadi, Reza
;
Rizzuto, Daniela
- In:
International journal of quality & reliability management
30
(
2013
)
7
,
pp. 780-798
Persistent link: https://www.econbiz.de/10009788880
Saved in:
4
European passengers' satisfaction and fairness perceptions about Turkish airports
Güreş, Nuriye
;
Demirer, Halil
;
Kara, Mehmet
- In:
International business and economics research journal
8
(
2009
)
10
,
pp. 43-51
Persistent link: https://www.econbiz.de/10003904987
Saved in:
5
A cross-cultural comparison analysis of customer attitudes toward mobile phone services in the US and Korea
Cho, Yoon C.
- In:
International business and economics research journal
8
(
2009
)
4
,
pp. 13-25
Persistent link: https://www.econbiz.de/10003850435
Saved in:
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