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~isPartOf:"International journal of bank marketing"
~subject:"Relationship marketing"
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Search: subject_exact:"Trustworthiness"
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Relationship marketing
Confidence
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Consumer behaviour
7
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Beziehungsmarketing
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Trust
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International journal of bank marketing
Journal of retailing and consumer services
58
Journal of business research : JBR
38
Industrial marketing management : the international journal for industrial and high-tech firms
29
International journal of hospitality management
20
The journal of business & industrial marketing
18
Asia Pacific journal of marketing and logistics
17
The service industries journal
16
Journal of strategic marketing
15
International journal of electronic marketing and retailing : IJEMR
14
The journal of services marketing
14
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
12
The international journal of bank marketing : IJBM
12
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
11
Journal of business-to-business marketing
11
Journal of financial services marketing : JFSM
11
Journal of hospitality marketing & management
11
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
11
Cogent business & management
10
Journal of travel and tourism marketing
10
European journal of marketing : EJM
9
International journal of electronic customer relationship management : IJECRM
9
International journal of retail & distribution management
9
Service business
8
Services marketing quarterly
8
International journal of contemporary hospitality management
7
Journal of business ethics : JOBE
7
Journal of global marketing
7
Journal of service management
7
Journal of service research : JSR
7
Market : review for marketing theory and practice
7
International journal of internet marketing and advertising : IJIMA
6
International journal of technology marketing : IJTMkt
6
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
6
Journal of internet commerce
6
Marketing intelligence & planning
6
Psychology & marketing
6
SpringerLink / Bücher
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The international review of retail, distribution and consumer research
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The journal of product & brand management
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1
How click-like and online trust matter across generations of bank customers
Lobel Trong Thuy Tran
- In:
International journal of bank marketing
42
(
2024
)
3
,
pp. 437-457
Persistent link: https://www.econbiz.de/10014525358
Saved in:
2
Customer loyalty to Islamic mobile banking : evaluating the roles of justice theory, religiosity, satisfaction and trust
Muflih, Muhammad
;
Kristianingsih, Kristianingsih
- In:
International journal of bank marketing
42
(
2024
)
3
,
pp. 571-595
Persistent link: https://www.econbiz.de/10014525421
Saved in:
3
Trust recovery tactics in financial services : the moderating role of service failure severity
Raza, Ali
;
Tsiotsou, Rodoula
;
Sarfraz, Muhammad
;
Ishaq, …
- In:
International journal of bank marketing
41
(
2023
)
7
,
pp. 1611-1639
Persistent link: https://www.econbiz.de/10014470723
Saved in:
4
Frontline employees' performance in the financial services industry : the significance of trust, empathy and consumer orientation
Raza, Basharat
;
Onge, Sylvie St.
;
Ali, Muhammad
- In:
International journal of bank marketing
41
(
2023
)
3
,
pp. 527-549
Persistent link: https://www.econbiz.de/10014267103
Saved in:
5
Omnichannel retailing with brand engagement, trust and loyalty in banking : the moderating role of personal innovativeness
Quynh Tran Xuan
;
Hanh T.H. Truong
;
Tri Vo Quang
- In:
International journal of bank marketing
41
(
2023
)
3
,
pp. 663-694
Persistent link: https://www.econbiz.de/10014267112
Saved in:
6
I won't touch money because it is dirty : examining customer's loyalty toward M-payment
Goel, Pooja
;
Garg, Aashish
;
Sharma, Anuj
;
Rana, Nripendra P.
- In:
International journal of bank marketing
40
(
2022
)
5
,
pp. 992-1016
Persistent link: https://www.econbiz.de/10013396457
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