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~isPartOf:"International journal of business and systems research"
~subject:"Data envelopment analysis"
~subject:"Dienstleistungsqualität"
~type_genre:"Article in journal"
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Search: subject_exact:"KPI (Key performance indicator)"
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Data envelopment analysis
Dienstleistungsqualität
Performance measurement
10
Performance-Messung
10
Balanced Scorecard
3
Balanced scorecard
3
Gesundheitswesen
2
Health care system
2
Service quality
2
AHP approach
1
AHP-Verfahren
1
Bangladesch
1
Bangladesh
1
Capacity planning
1
Corporate Social Responsibility
1
Corporate social responsibility
1
Cuba
1
Customer satisfaction
1
Data-Envelopment-Analyse
1
ERP system
1
ERP-System
1
Erfolgsfaktor
1
Horizontal integration
1
Horizontale Integration
1
Hotel industry
1
Hotellerie
1
IPA
1
IPA grid
1
Industrie
1
Kapazitätsplanung
1
Knowledge management
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Kuba
1
Kundenzufriedenheit
1
Lieferkette
1
MCDM
1
Manufacturing industries
1
Material requirements
1
Materialbedarf
1
Multi-criteria analysis
1
Multikriterielle Entscheidungsanalyse
1
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Article
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Article in journal
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3
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English
3
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Chandra, M. J.
1
Chen, Shu-Ping
1
Dum, Paul
1
Hayya, Jack C.
1
Hung, Shih-Jieh
1
Lin, Thomas W.
1
Mahbubar Rahman
1
O'Neill, Liam
1
Rafikul Islam
1
Tsai, Wen-hsien
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International journal of business and systems research
Omega : the international journal of management science
56
European journal of operational research : EJOR
44
Benchmarking : an international journal ; BIJ
29
The service industries journal
23
Socio-economic planning sciences : the international journal of public sector decision-making
19
International journal of services and operations management
18
International journal of production economics
16
International journal of productivity and quality management : IJPQM
15
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
15
International journal of production research
13
International journal of quality & reliability management
13
Journal of the Operational Research Society
13
International journal of hospitality management
11
Journal of business research : JBR
11
Journal of the Operational Research Society : OR
11
Tourism management : research, policies, practice
11
International journal of contemporary hospitality management
10
Journal of air transport management
9
International journal of logistics systems and management
8
Journal of modelling in management
8
Health care management review : HCM review
6
International journal of process management and benchmarking : IJPMB
6
International journal of quality and service sciences
6
Journal of hospitality marketing & management
6
The TQM journal : the international review of organizational improvement
6
Transportation research / E : an international journal
6
Applied economics
5
Benchmarking : an international journal
5
Energy economics
5
IMA journal of management mathematics
5
Operational research : an international journal
5
RAIRO / Operations research
5
Technological forecasting & social change : an international journal
5
The international journal of productivity and performance management : IJPPM
5
Total quality management & business excellence
5
Economic modelling
4
Health care management science
4
Health care management science : a new journal serving the international health care management community
4
Health marketing quarterly
4
INFOR : information systems and operational research
4
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Importance-performance analysis of service quality dimensions for the Bangladeshi hotel industry
Mahbubar Rahman
;
Rafikul Islam
- In:
International journal of business and systems research
12
(
2018
)
4
,
pp. 365-390
Persistent link: https://www.econbiz.de/10011960592
Saved in:
2
A comparison method for allocative efficiency measurement in multiclinic healthcare systems
Dum, Paul
;
O'Neill, Liam
;
Chandra, M. J.
;
Hayya, Jack C.
- In:
International journal of business and systems research
4
(
2010
)
2
,
pp. 227-242
Persistent link: https://www.econbiz.de/10003948764
Saved in:
3
Users' service quality satisfaction and performance improvement of ERP consultant selections
Tsai, Wen-hsien
;
Lin, Thomas W.
;
Chen, Shu-Ping
;
Hung, …
- In:
International journal of business and systems research
1
(
2007
)
3
,
pp. 280-301
Persistent link: https://www.econbiz.de/10003738769
Saved in:
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