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~isPartOf:"International journal of business and systems research : IJBSR"
~isPartOf:"The international journal of bank marketing : IJBM"
~subject:"Beziehungsmarketing"
~type_genre:"Article in journal"
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Beziehungsmarketing
Electronic Banking
66
Electronic banking
66
Consumer behaviour
44
Konsumentenverhalten
44
Innovation adoption
27
Innovationsakzeptanz
27
Customer satisfaction
15
Kundenzufriedenheit
15
Mobile Business
14
Mobile business
14
Dienstleistungsqualität
13
Mobile banking
13
Relationship marketing
13
Service quality
13
Mobile communications
11
Mobilkommunikation
11
Bank
9
Confidence
9
Innovation diffusion
9
Innovationsdiffusion
9
Vertrauen
9
India
8
Indien
8
Internet banking
8
Banking
7
Internet
6
Personal banking
6
Privatkundengeschäft
6
Trust
6
Bankgeschäft
5
Banking services
5
Financial services
5
Finanzdienstleistung
5
Structural equation model
5
Strukturgleichungsmodell
5
Digitalisierung
4
Digitization
4
E-commerce
4
Electronic money
4
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Undetermined
9
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Article
13
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Article in journal
Aufsatz in Zeitschrift
13
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English
13
Author
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Brun, Isabelle
2
Rajaobelina, Lova
2
Amin, Muslim
1
Arcand, Manon
1
Bak, Randall
1
Bang, Nguyen
1
Berraies, Sarra
1
Fatma, Mobin
1
Gonçalves Filho, Cid
1
Hannachi, Mariem
1
Kalthom Abdullah
1
Khan, Imran
1
Khian Sin Ong
1
Ladeira, Wagner Junior
1
Larsson, Anthony
1
Line, Ricard
1
Loh, Claire
1
Mackin, Eric Ato
1
Monteiro, Plínio Rafael Reis
1
Narteh, Bedman
1
Rahman, Zillur
1
Sampaio, Cláudio Hoffmann
1
Santini, Fernando de Oliveira
1
Sharifah Faridah Syed Alwi
1
Simplício, Melissa Morais
1
Tahir, Jan Muhammad
1
Tep, Sandrine Prom
1
Thakur, Rakhi
1
Tolentino, Renata de Sousa da Silva
1
Viitaoja, Yamit
1
Wong, David H.
1
Yahia, Karim Ben
1
Yap, Kenneth B.
1
Yeboah-Asiamah, Eric
1
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Published in...
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International journal of business and systems research : IJBSR
The international journal of bank marketing : IJBM
International journal of bank marketing
8
Journal of financial services marketing : JFSM
8
International journal of electronic customer relationship management : IJECRM
5
Journal of retailing and consumer services
5
International journal of electronic finance : IJEF
4
Journal of digital banking
4
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
4
International journal of business and globalisation : IJBG
3
Journal for global business advancement : JGBA
3
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
3
Economies : open access journal
2
Electronic markets : the international journal on networked business
2
Expert journal of marketing
2
Global journal of business management : GJBM
2
International journal of e-business research : an official publication of the Information Resources Management Association
2
International journal of economic perspectives : IJEP
2
International journal of economics and finance
2
International journal of economics and financial issues : IJEFI
2
International journal of electronic marketing and retailing : IJEMR
2
International journal of financial research
2
International journal of quality and service sciences
2
Journal of Asian finance, economics and business : JAFEB
2
Journal of Islamic marketing
2
Journal of business research : JBR
2
Journal of central banking theory and practice
2
Journal of financial services marketing
2
Journal of global information management : an official publication of the Information Resources Management Association
2
Journal of global marketing
2
Journal of internet commerce
2
Journal of promotion management : innovations in planning and applied research
2
The IUP journal of bank management : IJBM
2
The international journal of productivity and performance management
2
The journal of services marketing
2
Wirtschaftsinformatik & Management : Zeitschrift für Business-IT
2
AICEI proceedings
1
ASEAN marketing journal : Association of Southeast Asian Nations marketing journal
1
Academic journal of economic studies
1
Asia-Pacific journal of management research and innovation : APJMRI
1
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All
ECONIS (ZBW)
13
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13
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1
Analysis of young banked and unbanked customers' usage, satisfaction, trust and loyalty for mobile money services in Ghana
Narteh, Bedman
;
Yeboah-Asiamah, Eric
;
Mackin, Eric Ato
- In:
International journal of business and systems research …
16
(
2022
)
1
,
pp. 40-64
Persistent link: https://www.econbiz.de/10012798198
Saved in:
2
The effect of the consumer's engagement in the process of adopting functional applications : the mobile banking case
Gonçalves Filho, Cid
;
Monteiro, Plínio Rafael Reis
; …
- In:
International journal of business and systems research …
15
(
2021
)
3
,
pp. 317-336
Persistent link: https://www.econbiz.de/10012513972
Saved in:
3
Building customer loyalty in digital banking : a study of bank staff's perspectives on the challenges of digital CRM and loyalty
Larsson, Anthony
;
Viitaoja, Yamit
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 858-877
Persistent link: https://www.econbiz.de/10011788204
Saved in:
4
Identifying the effects of perceived values of mobile banking applications on customers : comparative study between baby boomers, generation X and generation Y
Berraies, Sarra
;
Yahia, Karim Ben
;
Hannachi, Mariem
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 1018-1038
Persistent link: https://www.econbiz.de/10011788307
Saved in:
5
Mobile banking service quality and customer relationships
Arcand, Manon
;
Tep, Sandrine Prom
;
Brun, Isabelle
; …
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
7
,
pp. 1066-1087
Persistent link: https://www.econbiz.de/10011814538
Saved in:
6
Apps for mobile banking and customer statisfaction : a cross-cultural study
Sampaio, Cláudio Hoffmann
;
Ladeira, Wagner Junior
; …
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
7
,
pp. 1131-1151
Persistent link: https://www.econbiz.de/10011815044
Saved in:
7
Consumer-based virtual brand personality (CBVBP), customer satisfaction and brand loyalty in the online banking industry
Khian Sin Ong
;
Bang, Nguyen
;
Sharifah Faridah Syed Alwi
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
3
,
pp. 370-390
Persistent link: https://www.econbiz.de/10011731393
Saved in:
8
The role of customer brand engagement and brand experience in online banking
Khan, Imran
;
Rahman, Zillur
;
Fatma, Mobin
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
7
,
pp. 1025-1041
Persistent link: https://www.econbiz.de/10011618717
Saved in:
9
Internet banking service quality and its implication on e-customer satisfaction and e-customer loyalty
Amin, Muslim
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
3
,
pp. 280-306
Persistent link: https://www.econbiz.de/10011593721
Saved in:
10
What keeps mobile banking customers loyal?
Thakur, Rakhi
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
7
,
pp. 628-646
Persistent link: https://www.econbiz.de/10010423923
Saved in:
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