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~isPartOf:"International journal of business excellence"
~isPartOf:"Journal of retailing and consumer services"
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Search: subject:"Customers"
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Beziehungsmarketing
18
Relationship marketing
18
Consumer behaviour
17
Konsumentenverhalten
17
Customer satisfaction
13
Kundenzufriedenheit
13
Dienstleistungsqualität
10
Service quality
10
Einzelhandel
6
Retail trade
6
Customers
5
Customer service
4
Kundenservice
4
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3
E-commerce
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Electronic Commerce
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Emotion
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Personal banking
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Privatkundengeschäft
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Brand management
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Customer integration
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Employee retention
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Financial services
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Finanzdienstleistung
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India
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Indien
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Kunden
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Markenführung
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Marketingmanagement
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Mitarbeiterbindung
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Retail banking
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2
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commercial banks
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Hossain, Md Shamim
2
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Abumalloh, Rabab Ali
1
Ahmad, F.
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Alhargan, Ashwaq
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Fu, Mingqiu
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Islam, Tarannum
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1
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1
Lee, Jeoung Yul
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International journal of business excellence
Journal of retailing and consumer services
IMF Staff Country Reports
97
SpringerLink / Bücher
60
International journal of hospitality management
26
Journal of business research : JBR
24
Europäische Hochschulschriften / 5
19
IMF Working Papers
17
European journal of operational research : EJOR
15
The journal of services marketing
15
Gabler Edition Wissenschaft
13
Management Science
13
Research
13
Operations research
11
Springer eBook Collection
11
The international journal of bank marketing : IJBM
11
Opsearch : journal of the Operational Research Society of India
10
Ovidius University Annals, Economic Sciences Series
10
Industrial marketing management : the international journal for industrial and high-tech firms
9
Management science : journal of the Institute for Operations Research and the Management Sciences
9
Manufacturing & service operations management : M & SOM
9
Operations research letters
9
Production and operations management : an international journal of the Production and Operations Management Society
9
Springer eBook Collection / Business and Economics
7
Annals of Faculty of Economics
6
Betriebswirtschaftslehre für Technologie und Innovation
6
Gabler Research
6
International journal of business excellence : IJBEX
6
International journal of production economics
6
Journal of travel and tourism marketing
6
RAIRO / Operations research
6
Schriften zum europäischen Management
6
Schriftenreihe Schwerpunkt Marketing
6
The journal of business & industrial marketing
6
Amfiteatru Economic Journal
5
Applied Marketing Science / Angewandte Marketingforschung
5
Asia-Pacific Journal of Operational Research (APJOR)
5
Cogent business & management
5
International journal of economic perspectives : IJEP
5
International journal of electronic customer relationship management : IJECRM
5
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ECONIS (ZBW)
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subject:"customer"
(921 results)
1
Revealing travellers' satisfaction during COVID-19 outbreak : moderating role of service quality
Nilashi, Mehrbakhsh
;
Abumalloh, Rabab Ali
; …
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-18
Persistent link: https://www.econbiz.de/10013209503
Saved in:
2
Luxury fashion brand
customers
' perceptions of mobile marketing : evidence of multiple communications and marketing channels
Azemi, Yllka
;
Ozuem, Wilson
;
Wiid, Ria
;
Hobson, Ana
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013209692
Saved in:
3
Subscription and casual
customers
' differential sensitivity to meteorological characteristics
Sinha, Rajesh Kumar
- In:
Journal of retailing and consumer services
62
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012648966
Saved in:
4
Detection of potential
customers
' empathy behavior towards
customers
' reviews
Hossain, Md Shamim
;
Rahman, Mst Farjana
- In:
Journal of retailing and consumer services
65
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013169573
Saved in:
5
Understanding the impact of online
customers
' shopping experience on online impulsive buying : a study on two leading e-commerce platforms
Gulfraz, Muhammad Bilal
;
Sufyan, Muhammad
;
Mustak, Mekhail
- In:
Journal of retailing and consumer services
68
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013366249
Saved in:
6
Emotional and the normative aspects of
customers
' reviews
Pashchenko, Yana
;
Rahman, Mst Farjana
;
Hossain, Md Shamim
; …
- In:
Journal of retailing and consumer services
68
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013366282
Saved in:
7
Moderating effect of customer's retail format perception on customer satisfaction formation : an empirical study of mini-supermarkets in an urban retail market setting
Yokoyama, Narimasa
;
Azuma, Nobukazu
;
Kim, Woonho
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013209717
Saved in:
8
Transformative value co-creation with older
customers
in e-services : exploring the influence of customer participation on appreciation of digital affordances and well-being
Zhang, Yu
;
Su, Jiafu
;
Guo, Honggui
;
Lee, Jeoung Yul
; …
- In:
Journal of retailing and consumer services
67
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013364473
Saved in:
9
Longitudinal analysis versus cross-sectional analysis in assessing the factors influencing shoppers' impulse purchase behavior : do the store ambience and salesperson interactions...
Katakam, Bharath Shashanka
;
Bhukya, Ramulu
; …
- In:
Journal of retailing and consumer services
61
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012581927
Saved in:
10
Effect of customer involvement on co-creation of services : a moderated mediation model
Cheung, Fung Yi Millissa
;
To, Wai Ming
- In:
Journal of retailing and consumer services
63
(
2021
),
pp. 1-6
Persistent link: https://www.econbiz.de/10012665827
Saved in:
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