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~isPartOf:"International journal of business excellence"
~isPartOf:"The journal of business & industrial marketing"
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Consumer behaviour
6
Konsumentenverhalten
6
Beziehungsmarketing
5
Customer satisfaction
5
Kundenzufriedenheit
5
Lieferantenmanagement
5
Relationship marketing
5
Supplier relationship management
5
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3
Business-to-business marketing
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Customers
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Innovation
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Dienstleistungsqualität
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Service quality
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commercial banks
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Absorptive capacity
1
Attribution theory
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B2B customer reacquisition
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B2B customers
1
B2B sales
1
B2B startups
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BPD
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Ahmad, Bilal
1
Ahmad, F.
1
Akhtar, Nadeem
1
Ali, Sadia Samar
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1
Azis, Yudi
1
Basterretxea, Imanol
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Batra, Safal
1
Charterina, Jon
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Chugh, Richa
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Eslami, Mohammad H.
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Lakemond, Nicolette
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Mahdiloo, Mahdi
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Novani, Santi
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Nuseir, Mohammed T.
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Pande, Maj J. C.
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Rajendran, G.
1
Raminder Pal Singh
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Saen, Reza Farzipoor
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Sharma, Sunil
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Sodhi, Priya
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Thomas, Baby
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Tjakraatmadja, Jann Hidajat
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International journal of business excellence
The journal of business & industrial marketing
IMF Staff Country Reports
97
SpringerLink / Bücher
60
International journal of hospitality management
26
Journal of business research : JBR
24
Journal of retailing and consumer services
22
Europäische Hochschulschriften / 5
19
IMF Working Papers
17
European journal of operational research : EJOR
15
The journal of services marketing
15
Gabler Edition Wissenschaft
13
Management Science
13
Research
13
Operations research
11
Springer eBook Collection
11
The international journal of bank marketing : IJBM
11
Opsearch : journal of the Operational Research Society of India
10
Ovidius University Annals, Economic Sciences Series
10
Industrial marketing management : the international journal for industrial and high-tech firms
9
Management science : journal of the Institute for Operations Research and the Management Sciences
9
Manufacturing & service operations management : M & SOM
9
Operations research letters
9
Production and operations management : an international journal of the Production and Operations Management Society
9
Springer eBook Collection / Business and Economics
7
Annals of Faculty of Economics
6
Betriebswirtschaftslehre für Technologie und Innovation
6
Gabler Research
6
International journal of business excellence : IJBEX
6
International journal of production economics
6
Journal of travel and tourism marketing
6
RAIRO / Operations research
6
Schriften zum europäischen Management
6
Schriftenreihe Schwerpunkt Marketing
6
Amfiteatru Economic Journal
5
Applied Marketing Science / Angewandte Marketingforschung
5
Asia-Pacific Journal of Operational Research (APJOR)
5
Cogent business & management
5
International journal of economic perspectives : IJEP
5
International journal of electronic customer relationship management : IJECRM
5
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ECONIS (ZBW)
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subject:"customer"
(321 results)
1
Seeds of demand-side legitimacy : when do existing companies procure from B2B startups?
Batra, Safal
;
Gupta, Vishal K.
;
Sharma, Sunil
;
Yadav, Rahul
- In:
The journal of business & industrial marketing
37
(
2022
)
12
,
pp. 2432-2441
Persistent link: https://www.econbiz.de/10013455417
Saved in:
2
Identifying the determinants and consequences of post-recovery satisfaction in B2B
customers
: a multidimensional justice theory perspective
Ahmad, Bilal
;
Yuan, Jingbo
;
Akhtar, Nadeem
;
Ashfaq, Muhammad
- In:
The journal of business & industrial marketing
39
(
2024
)
2
,
pp. 423-437
Persistent link: https://www.econbiz.de/10014473086
Saved in:
3
Factors affecting consumers' attitude towards purchasing green packaged food products : an integrated conceptual framework
Sodhi, Priya
;
Raminder Pal Singh
- In:
International journal of business excellence
13
(
2017
)
4
,
pp. 521-535
Persistent link: https://www.econbiz.de/10011857531
Saved in:
4
Banks, employees and brand promise delivery :
customers
' analytical perspective
Thomas, Baby
;
Rajendran, G.
- In:
International journal of business excellence
18
(
2019
)
1
,
pp. 42-63
Persistent link: https://www.econbiz.de/10012052225
Saved in:
5
Buying decision factors influencing organic food purchase by young consumers : case of Bandung City, Indonesia
Tjakraatmadja, Jann Hidajat
;
Novani, Santi
;
Tjhi, Mikhael
; …
- In:
International journal of business excellence
18
(
2019
)
3
,
pp. 360-387
Persistent link: https://www.econbiz.de/10012132993
Saved in:
6
Service quality gap approach : a case of Indian customer's satisfaction of private banks
Ali, Sadia Samar
;
Kaur, R.
;
Pande, Maj J. C.
;
Ahmad, F.
- In:
International journal of business excellence
7
(
2014
)
4
,
pp. 429-453
Persistent link: https://www.econbiz.de/10011296478
Saved in:
7
Collaborative relationships with
customers
: generation and protection of innovations
Charterina, Jon
;
Basterretxea, Imanol
;
Landeta, Jon
- In:
The journal of business & industrial marketing
32
(
2017
)
5
,
pp. 733-741
Persistent link: https://www.econbiz.de/10011694213
Saved in:
8
The use of integrated management approaches and their impact on
customers
' satisfaction and business success
Nuseir, Mohammed T.
;
Madanat, Hilda
- In:
International journal of business excellence
11
(
2017
)
1
,
pp. 120-140
Persistent link: https://www.econbiz.de/10011710584
Saved in:
9
Knowledge integration with
customers
in collaborative product development projects
Eslami, Mohammad H.
;
Lakemond, Nicolette
- In:
The journal of business & industrial marketing
31
(
2016
)
7
,
pp. 889-900
Persistent link: https://www.econbiz.de/10011564143
Saved in:
10
A sales process framework to regain B2B
customers
Liu, Annie
;
Leach, Mark
;
Chugh, Richa
- In:
The journal of business & industrial marketing
30
(
2015
)
8
,
pp. 906-914
Persistent link: https://www.econbiz.de/10011496790
Saved in:
1
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