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~isPartOf:"International journal of business excellence : IJBEX"
~isPartOf:"International journal of quality & reliability management"
~subject:"Relationship marketing"
~subject:"SME"
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Search: subject_exact:"Qualitätsmanagement"
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Relationship marketing
SME
Quality management
426
Qualitätsmanagement
426
Dienstleistungsqualität
63
Service quality
63
Industrie
49
Manufacturing industries
49
Standardisierung
47
Standardization
47
Firm performance
46
Unternehmenserfolg
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Lean Production
41
Lean production
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Lean Management
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Lean management
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Product quality
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Business process management
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Lieferkette
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Performance measurement
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Performance-Messung
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India
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Lean Six Sigma
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Bibliometrics
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Bibliometrie
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KMU
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Implementation
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Total quality management
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Customer satisfaction
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Einführung
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Statistical quality control
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Ndubisi, Nelson Oly
2
Afeez Kayode Ibikunle
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Al-Abdallah, Ghaith Mustafa
1
Al-Hakimi, Mohammed A.
1
Al-Hattami, Hamood Mohd.
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Aslan, Emre
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Doordarshi Singh
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International journal of business excellence : IJBEX
International journal of quality & reliability management
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
48
International journal of productivity and quality management : IJPQM
42
The TQM journal : the international review of organizational improvement
26
Total quality management & business excellence
24
International journal of six sigma and competitive advantage : IJSSCA
15
Quality management journal : QMJ
13
Industrial marketing management : the international journal for industrial and high-tech firms
10
International journal of production economics
9
International journal of production research
9
International journal of services and operations management
9
Europäische Hochschulschriften / 5
8
International journal of business excellence
8
International journal of quality and service sciences
8
Journal of retailing and consumer services
8
Benchmarking : an international journal ; BIJ
7
International journal of hospitality management
7
International journal of process management and benchmarking : IJPMB
7
International journal of quality and innovation
7
Benchmarking : an international journal
6
International journal of Indian culture and business management
6
Journal of small business and enterprise development
6
International journal of management & enterprise development : IJMED
5
Journal of business-to-business marketing
5
Reihe Tagungsberichte / Thüringer Staatskanzlei
5
The service industries journal
5
Business process management journal
4
Cogent business & management
4
Handbuch Kundenmanagement : Anforderungen, Prozesse, Zufriedenheit, Bindung und Wert von Kunden
4
International journal of contemporary hospitality management
4
International journal of electronic customer relationship management : IJECRM
4
International journal of management practice : IJMP
4
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
4
International journal of project management : the journal of The International Project Management Association
4
Journal of business economics and management
4
Journal of business research : JBR
4
Journal of open innovation : technology, market, and complexity
4
Managing service quality : MSQ ; an international journal
4
Profession : Wissenschaftsedition im Rainer Hampp Verlag
4
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ECONIS (ZBW)
32
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1
The effectiveness of the implementation of ISO 9001 on SMEs performance : the case of an emerging economy
Alshahrani, Mohammed Awad
;
Husain, Khalid Sami
- In:
International journal of quality & reliability management
41
(
2024
)
1
,
pp. 84-106
Persistent link: https://www.econbiz.de/10014470822
Saved in:
2
Implementation of lean manufacturing practices and six-sigma among Malaysian manufacturing SMEs : intention to implement IR 4.0 technologies
Afeez Kayode Ibikunle
;
Mohamad Farizal Rajemi
;
Fadhilah …
- In:
International journal of quality & reliability management
41
(
2024
)
2
,
pp. 447-468
Persistent link: https://www.econbiz.de/10014470920
Saved in:
3
Improving operational performance of manufacturing SMEs : the interactive effect of technical and human lean practices
Al-Hakimi, Mohammed A.
;
Goaill, Majid M.
;
Al-Hattami, …
- In:
International journal of quality & reliability management
40
(
2023
)
4
,
pp. 1092-1110
Persistent link: https://www.econbiz.de/10014267169
Saved in:
4
M-shopping service quality dimensions and their effects on customer trust and loyalty : an empirical study
Zhang, Ruoqing
;
Jun, Minjoon
;
Palacios, Sergio
- In:
International journal of quality & reliability management
40
(
2023
)
1
,
pp. 169-191
Persistent link: https://www.econbiz.de/10013535631
Saved in:
5
Success and failure factors in implementing quality management systems in small- and medium-sized enterprises : a mixed-method study
Mohammadi, Mohammad Mehrabioun
;
Jalali, Ali
;
Hasani, Arezoo
- In:
International journal of quality & reliability management
39
(
2022
)
2
,
pp. 468-494
Persistent link: https://www.econbiz.de/10013169375
Saved in:
6
Using Lean Six Sigma in small and medium-sized enterprises for low-cost/high-effect improvement initiatives : a case study
Panayiotou, Nikolaos A.
;
Stergiou, Konstantinos E.
; …
- In:
International journal of quality & reliability management
39
(
2022
)
5
,
pp. 1104-1132
Persistent link: https://www.econbiz.de/10013169540
Saved in:
7
Determinants of factors for service quality excellence at dealer end leading to CRM - an AHP approach
Pothal, Lalit Kumar
;
Tripathy, Sushanta
;
Dash, Aishwarya
- In:
International journal of business excellence : IJBEX
28
(
2022
)
1
,
pp. 101-117
Persistent link: https://www.econbiz.de/10014234591
Saved in:
8
Evaluation of quality circle programme implementation barriers in Indian SMEs with ISM methodology
Attri, Rajesh
;
Chacko, Anwin Mathew
;
Kumar, Surinder
- In:
International journal of business excellence : IJBEX
28
(
2022
)
2
,
pp. 209-236
Persistent link: https://www.econbiz.de/10014234650
Saved in:
9
A qualitative and quantitative comparison of various waste management techniques
Sodhi, Harsimran Singh
;
Doordarshi Singh
;
Singh, Bikram Jit
- In:
International journal of business excellence : IJBEX
28
(
2022
)
3
,
pp. 350-363
Persistent link: https://www.econbiz.de/10014234689
Saved in:
10
Green Lean Six Sigma sustainability-oriented framework for small and medium enterprises
Yadav, Vishwas
;
Gahlot, Pardeep
- In:
International journal of quality & reliability management
39
(
2022
)
7
,
pp. 1787-1807
Persistent link: https://www.econbiz.de/10013397981
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