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~isPartOf:"International journal of business excellence : IJBEX"
~isPartOf:"The service industries journal"
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~type_genre:"Glossar enthalten"
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Search: subject_exact:"Computergestützte Qualitätssicherung"
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Quality management
59
Qualitätsmanagement
59
Dienstleistungsqualität
18
Service quality
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Customer satisfaction
13
Kundenzufriedenheit
13
Dienstleistungssektor
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Service industry
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Beziehungsmarketing
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Lean Management
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Lean management
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TQM
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quality function deployment
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total quality management
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Aufsatz in Zeitschrift
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59
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Doordarshi Singh
4
Sodhi, Harsimran Singh
4
Singh, Bikram Jit
3
Attri, Rajesh
2
Chen, Li-Fei
2
Sreedharan, V. Raja
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Su, Chao-Ton
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Tarí, Juan José
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Akamavi, Raphaël K.
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Balbastre-Benavent, Francisco
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Elshaer, Ibrahim A.
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Estreder, Yolanda
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Faria, Nélia
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International journal of business excellence : IJBEX
The service industries journal
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
528
International journal of productivity and quality management : IJPQM
455
The TQM journal : the international review of organizational improvement
406
International journal of quality & reliability management
395
International journal of production research
349
Total quality management & business excellence
237
International journal of production economics
196
International journal of six sigma and competitive advantage : IJSSCA
186
Quality management journal : QMJ
167
European journal of operational research : EJOR
93
International journal of services and operations management
88
International journal of quality and service sciences
81
Benchmarking : an international journal ; BIJ
66
International journal of business excellence
62
The international journal of productivity and performance management : IJPPM
61
Business process management journal
59
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
59
International journal of process management and benchmarking : IJPMB
58
Amfiteatru economic : an economic and business research periodical
53
Health care management review : HCM review
53
Journal of industrial engineering and management : JIEM
50
Journal of operations management
47
IEEE transactions on engineering management : EM
42
European journal of industrial engineering : EJIE
41
International journal of quality and innovation
41
Journal of health organization and management
41
International journal of technology management : IJTM
38
Cogent business & management
34
Management science : journal of the Institute for Operations Research and the Management Sciences
33
European research studies
31
International journal of hospitality management
29
International journal of services and operations management : IJSOM
29
Production and operations management : an international journal of the Production and Operations Management Society
29
International journal of business information systems : IJBIS
28
Journal of business research : JBR
27
Benchmarking : an international journal
26
International journal of product development : IJPD
26
International journal of project management : the journal of The International Project Management Association
26
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ECONIS (ZBW)
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1
Antecedents of Indian information technology service organisations moving up the value chain : a mediation model
Mahendramohan, B.
;
Kannabiran, G.
;
Sridevi, P.
- In:
International journal of business excellence : IJBEX
30
(
2023
)
4
,
pp. 507-531
Persistent link: https://www.econbiz.de/10014389037
Saved in:
2
Impact of TQM-SCM practices on the business performance of manufacturing firms : a case study
Kaur, Mandeep
;
Singh, Kanwarpreet
;
Doordarshi Singh
- In:
International journal of business excellence : IJBEX
31
(
2023
)
2
,
pp. 190-220
Persistent link: https://www.econbiz.de/10014436357
Saved in:
3
Lean Six Sigma : a clinical treatment for national healthcare system
Sodhi, Harsimran Singh
- In:
International journal of business excellence : IJBEX
29
(
2023
)
1
,
pp. 46-60
Persistent link: https://www.econbiz.de/10014234726
Saved in:
4
A Fourth Industrial Revolution approach to total quality management on innovation performance : evidence from South Africa
Naidoo, Sugandren
;
Govender, Veruska
- In:
International journal of business excellence : IJBEX
29
(
2023
)
1
,
pp. 61-79
Persistent link: https://www.econbiz.de/10014234727
Saved in:
5
Identification of world-class manufacturing strategies and their implementation requirements in food industry (case study: olive product)
Kalantari, Hadiseh
;
Nikabadi, Mohsen Shafiei
;
Zarei, Azim
- In:
International journal of business excellence : IJBEX
29
(
2023
)
2
,
pp. 145-161
Persistent link: https://www.econbiz.de/10014234739
Saved in:
6
SWOT analysis of Lean Six Sigma : a review
Sodhi, Harsimran Singh
;
Singh, Bikram Jit
;
Doordarshi Singh
- In:
International journal of business excellence : IJBEX
29
(
2023
)
2
,
pp. 162-184
Persistent link: https://www.econbiz.de/10014234742
Saved in:
7
A multi-objective optimisation of sustainable business model innovation strategies regarding the challenges of new and emerging technologies in service business
Balouei Jamkhaneh, Hadi
;
Shahin, Reza
;
Jalali, Reza
- In:
International journal of business excellence : IJBEX
30
(
2023
)
2
,
pp. 203-233
Persistent link: https://www.econbiz.de/10014312860
Saved in:
8
Re-creation fundamental concepts on the culture of excellence to achieve maturity of organisational excellence
Moghadam, Mohsen Moradi
;
Safari, Hossein
;
Moghadam, …
- In:
International journal of business excellence : IJBEX
30
(
2023
)
2
,
pp. 234-256
Persistent link: https://www.econbiz.de/10014312865
Saved in:
9
Market knowledge acquisition and sustaining firm performance : an approach towards business excellence
Kumar, Manoj
;
Singh, Pooja K.
- In:
International journal of business excellence : IJBEX
30
(
2023
)
1
,
pp. 53-75
Persistent link: https://www.econbiz.de/10014294223
Saved in:
10
Interaction between functional and relational service quality : hierarchy vs. compensation
Martínez-Tur, Vicente
;
Estreder, Yolanda
;
Tomás, Inés
; …
- In:
The service industries journal
43
(
2023
)
1/2
,
pp. 85-103
Persistent link: https://www.econbiz.de/10013540913
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