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~isPartOf:"International journal of consumer studies"
~isPartOf:"The service industries journal"
~subject:"Konsumentenverhalten"
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Search: subject:"Management"
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Konsumentenverhalten
Beziehungsmarketing
225
Relationship marketing
225
Consumer behaviour
224
Dienstleistungsqualität
152
Service quality
152
Customer satisfaction
112
Kundenzufriedenheit
112
Dienstleistungssektor
105
Service industry
105
Brand management
94
Markenführung
94
Innovation management
84
Innovationsmanagement
84
Innovation
68
Brand image
67
Markenimage
67
Corporate Social Responsibility
46
Corporate social responsibility
46
Customer service
43
Kundenservice
43
Taiwan
42
Beschwerdemanagement
39
Complaint management
39
Spain
36
Spanien
36
Brand
35
Knowledge management
35
Markenartikel
35
Wissensmanagement
35
Knowledge transfer
34
Wissenstransfer
34
Marketing management
33
Marketingmanagement
33
Bibliometrics
32
Bibliometrie
32
Confidence
32
Customer integration
32
Kundenintegration
32
Vertrauen
32
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Article
223
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224
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224
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1
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English
224
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Donoghue, Suné
3
Erasmus, Alet C.
3
Culiberg, Barbara
2
D'Souza, Clare M.
2
De Klerk, Helena M.
2
Fu, Xiaorong
2
Legendre, Tiffany S.
2
Paul, Justin
2
Strydom, Nina
2
Tunçel, Niray
2
Van Tonder, Estelle
2
Van der Merwe, Daleen
2
Wang, Cheng Lu
2
Yi, Youjae
2
Zhou, Liying
2
Abraham, Liza
1
Abraham, Mathew
1
Addo, Prince Clement
1
Ahmed, Sohel
1
Ahn, Jiseon
1
Aish, Ehab Abou
1
Aitken, Robert
1
Akin, Tugce
1
Aksoy, Nilsah Cavdar
1
Al-Hawari, Mohd Ahmad
1
Alagarsamy, Subburaj
1
Ali, Ayaz
1
Ali, Faizan
1
Ali, Fayaz
1
Aljarah, Ahmad
1
Almeida, Marcos Inácio Severo de
1
Altinay, Levent
1
Amin, Muslim
1
Amin, Sabreena Zoha
1
Amirtha, Raman
1
Andrade, Juliana Cunha de
1
Andreassen, Tor Wallin
1
Andrews, Lynda
1
Andronikidis, Andreas
1
Anić, Ivan-Damir
1
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Published in...
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International journal of consumer studies
The service industries journal
Journal of business research : JBR
857
Journal of retailing and consumer services
772
International journal of hospitality management
309
The journal of product & brand management
305
The journal of brand management : an international journal
299
Psychology & marketing
197
Asia Pacific journal of marketing and logistics
179
The journal of services marketing
159
Journal of business ethics : JOBE
154
Journal of the Academy of Marketing Science
152
European journal of marketing : EJM
149
Journal of travel and tourism marketing
143
Journal of marketing communications
140
Marketing intelligence & planning
138
Journal of marketing
135
SpringerLink / Bücher
127
Journal of strategic marketing
125
Journal of hospitality marketing & management
123
Journal of retailing
123
Cogent business & management
121
International journal of contemporary hospitality management
121
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
109
Journal of marketing management : MM
109
Management science : journal of the Institute for Operations Research and the Management Sciences
106
Industrial marketing management : the international journal for industrial and high-tech firms
105
International journal of retail & distribution management
103
The international review of retail, distribution and consumer research
103
Tourism management : research, policies, practice
99
Marketing letters : a journal of research in marketing
96
The journal of consumer marketing
96
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
94
Journal of international consumer marketing
91
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
90
Journal of promotion management : innovations in planning and applied research
83
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
82
International journal of internet marketing and advertising : IJIMA
80
Journal of fashion marketing and management
79
Journal of global marketing
79
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ECONIS (ZBW)
224
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1
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224
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1
Device-mediated customer behaviour on the internet : a systematic literature review
Wolf, Lukas
- In:
International journal of consumer studies
47
(
2023
)
6
,
pp. 2270-2304
Persistent link: https://www.econbiz.de/10014427281
Saved in:
2
Conflict-solving as a mediator between customer incivility and service performance
Auh, Seigyoung
;
Mengüç, Bülent
;
Thompson, Frauke Mattison
- In:
The service industries journal
44
(
2024
)
5/6
,
pp. 342-377
Persistent link: https://www.econbiz.de/10014551100
Saved in:
3
Tourist personality, value co-creation, and emotional well-being
Uslu, Abdullah
;
Tosun, Petek
- In:
International journal of consumer studies
48
(
2024
)
1
,
pp. 1-19
Persistent link: https://www.econbiz.de/10014465867
Saved in:
4
The impact of shared value proposition on consumer engagement through a sense of brand community
Lin, Jing
;
Long, Chengzhi
;
Liu, Bo
- In:
International journal of consumer studies
48
(
2024
)
2
,
pp. 1-15
Persistent link: https://www.econbiz.de/10014531603
Saved in:
5
Digital touch in sponsorship : getting closer to the brand through virtual reality
Petit, Olivia
;
Lorey, Thierry
;
Dosquet, Frédéric
- In:
International journal of consumer studies
47
(
2023
)
5
,
pp. 1758-1771
Persistent link: https://www.econbiz.de/10014335634
Saved in:
6
The effect of product category on customer motivation for customer engagement behaviour
Żyminkowska, Katarzyna
;
Perek-Białas, Jolanta
; …
- In:
International journal of consumer studies
47
(
2023
)
1
,
pp. 299-316
Persistent link: https://www.econbiz.de/10014248864
Saved in:
7
Antecedents and consequences of brand attachment : a literature review and research agenda
Hemsley-Brown, Jane
- In:
International journal of consumer studies
47
(
2023
)
2
,
pp. 611-628
Persistent link: https://www.econbiz.de/10014250599
Saved in:
8
What drives customer engagement after a service failure? : the moderating role of customer trust
Honora, Andreawan
;
Chih, Wen-Hai
;
Ortiz, Jaime
- In:
International journal of consumer studies
47
(
2023
)
5
,
pp. 1714-1732
Persistent link: https://www.econbiz.de/10014335594
Saved in:
9
Exploring masstige brands' antecedents and outcomes
Rodrigues, Paula Cristina Lopes
;
Sousa, Ana
; …
- In:
International journal of consumer studies
48
(
2024
)
1
,
pp. 1-20
Persistent link: https://www.econbiz.de/10014465439
Saved in:
10
Responsible brand leadership in services : fostering love, ethics, and empowerment
Junaid, Muhammad
;
Javed, Muzhar
;
Hussain, Khalid
; …
- In:
The service industries journal
44
(
2024
)
9/10
,
pp. 686-709
Persistent link: https://www.econbiz.de/10015050115
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