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~isPartOf:"International journal of contemporary hospitality management"
~isPartOf:"Schriftenreihe Schwerpunkt Marketing / Arbeitspapier"
~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
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Search: subject_exact:"Kundenbindung"
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Kundenbindung
12
Beziehungsmarketing
10
Relationship marketing
10
Consumer behaviour
7
Konsumentenverhalten
7
Customer retention
6
Customer satisfaction
6
Kundenzufriedenheit
6
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4
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Afaq, Anam
1
Bowen, John T.
1
Chang, Chun-Ming
1
Chang, Wen
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Koch, Raoul
1
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1
Lee, Yi-Jung
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Qi, Xiaoxiao
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1
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1
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Fördergesellschaft Marketing an der Universität Augsburg
3
Published in...
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International journal of contemporary hospitality management
Schriftenreihe Schwerpunkt Marketing / Arbeitspapier
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
SpringerLink / Bücher
92
Springer eBook Collection / Business and Economics
22
Gabler Edition Wissenschaft
21
Journal of retailing and consumer services
21
Journal of business research : JBR
17
Research
16
Springer eBook Collection
14
Hamburger Schriften zur Marketingforschung
10
Journal of marketing theory and practice
10
Munich Business School - Publications
10
Schriftenreihe Schwerpunkt Marketing
10
Munich Business School Working Paper
9
Psychology & marketing
9
Wissenschaftliche Arbeitspapiere / Institut für Marktorientierte Unternehmensführung, Universität Mannheim
9
Gabler Research
8
Arbeitspapier / Universität Erlangen-Nürnberg, Betriebswirtschaftliches Institut, Lehrstuhl für Marketing
7
Harvard business review : HBR
7
How to succeed in the digital age : strategies from 17 top managers
7
Journal of consumer behaviour : an international research review
7
Schriften zum innovativen Marketing
7
The service industries journal
7
Wirtschaftswissenschaft
7
Harvard-Business-Manager : das Wissen der Besten
6
Kundenmanagement & Electronic Commerce
6
Schriftenreihe Studien zum Konsumentenverhalten
6
Sport marketing quarterly : preferred journal of the Sport Marketing Association
6
Berichte aus der Betriebswirtschaft
5
Cogent business & management
5
Die Bank
5
Diskussionspapier
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Exploring the rise of fandom in contemporary consumer culture
5
Innovatives Markenmanagement
5
International journal of hospitality management
5
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
5
Journal of the Academy of Marketing Science
5
Reihe: Marketing : MAR
5
Reihe: Wissenschaftliche Arbeitspapiere / W / Institut für Marktorientierte Unternehmensführung, Universität Mannheim
5
Schriftenreihe Innovative betriebswirtschaftliche Forschung und Praxis
5
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ECONIS (ZBW)
12
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1
Fostering customer loyalty across countries in hospitality and tourism : a meta-analysis of cultural values as moderators
Qi, Xiaoxiao
;
Shi, Da
;
Huang, Zixuan
;
Chang, Wen
- In:
International journal of contemporary hospitality management
35
(
2023
)
5
,
pp. 1602-1619
Persistent link: https://www.econbiz.de/10014280870
Saved in:
2
Social CRM : linking the dots of customer service and customer loyalty during COVID-19 in the hotel industry
Afaq, Anam
;
Gaur, Loveleen
;
Singh, Gurmeet
- In:
International journal of contemporary hospitality management
35
(
2023
)
3
,
pp. 992-1009
Persistent link: https://www.econbiz.de/10013546105
Saved in:
3
Back to the future : progress and trends in hotel loyalty marketing
Tanford, Sarah
;
Shoemaker, Stowe
;
Dinca, Alexandra
- In:
International journal of contemporary hospitality management
28
(
2016
)
9
,
pp. 1937-1967
Persistent link: https://www.econbiz.de/10011624195
Saved in:
4
How can social networking sites help build customer loyalty? : an empirical investigation
Chang, Chun-Ming
;
Hsu, Meng-Hsiang
;
Lee, Yi-Jung
- In:
Total quality management & business excellence : an …
27
(
2016
)
1/2
,
pp. 111-123
Persistent link: https://www.econbiz.de/10011555102
Saved in:
5
Transitioning loyalty programs : a commentary on "the relationship between customer loyalty and customer satisfaction"
Bowen, John T.
;
Chen McCain, Shiang-Lih
- In:
International journal of contemporary hospitality management
27
(
2015
)
3
,
pp. 415-430
Persistent link: https://www.econbiz.de/10011308462
Saved in:
6
Do perceived CSR initiatives enhance customer preference and loyalty in casinos?
Liu, Matthew Tingchi
;
Wong, IpKin Anthony
;
Chu, Rongwei
; …
- In:
International journal of contemporary hospitality management
26
(
2014
)
7
,
pp. 1024-1045
Persistent link: https://www.econbiz.de/10010426100
Saved in:
7
Kundensegmentierung bei Multipartner-Kundenbindungsprogrammen : eine empirische Studie am Beispiel der MCard GmbH
Remmelberger, Lisa
-
2012
Persistent link: https://www.econbiz.de/10009578976
Saved in:
8
Loyalitätsprogramme von Destinationen
König, Tina
-
2007
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003591340
Saved in:
9
Kundenbindungsmanagement von Dienstleistungs-Anbietern auf Business-to-Business-Märkten : unter Berücksichtigung neuer Informations- und Kommunikationstechnologien
Koch, Raoul
-
1999
Persistent link: https://www.econbiz.de/10013428696
Saved in:
10
Zielgruppenspezifische Kundenbedarfsanalyse : kritische Würdigung und empirische Erkenntnisse aus dem Zuliefer-Bereich der Pharma-, Biotechnologie
Waltenbauer, Jan
-
1998
Persistent link: https://www.econbiz.de/10013428790
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