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~isPartOf:"International journal of contemporary hospitality management"
~isPartOf:"The journal of business & industrial marketing"
~person:"Chua, Bee-Lia"
~person:"Luu Trong Tuan"
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Beziehungsmarketing
2
Consumer behaviour
2
Customer loyalty
2
Customer satisfaction
2
Dienstleistungsqualität
2
Konsumentenverhalten
2
Kundenzufriedenheit
2
Relationship marketing
2
Service quality
2
Affective satisfaction
1
Cruise
1
Cruise line
1
Functional quality
1
Holiday behaviour
1
Involvement
1
Kreuzfahrt
1
Mobile food delivery
1
Perceived price
1
Perceived value
1
Previous experience
1
Product quality
1
Produktqualität
1
Quality management
1
Qualitätsmanagement
1
Technical quality
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Urlaubsverhalten
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Chua, Bee-Lia
Luu Trong Tuan
Afaq, Anam
1
Alet Vilaginés, Josep
1
Alonso-Garcia, Javier
1
Aparicio-Valverde, Mireia
1
Askariazad, Mohammad Hossein
1
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1
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1
Bowen, John T.
1
Chang, Wen
1
Chen McCain, Shiang-Lih
1
Chu, Rongwei
1
Chung, Jae-eun
1
Cuesta-Valiño, Pedro
1
Diep Ngoc Su
1
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1
Duy Quy Nguyen-Phuoc
1
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1
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1
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1
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Jin, Naehyun Paul
1
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1
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1
Kim, Soyeon
1
Lee, Sanghyeop
1
Leonard, Llewellyn
1
Levin, Elizabeth
1
Line, Nathaniel D.
1
Liu, Matthew Tingchi
1
Ma, Jianmei
1
Martínez, Patricia
1
Merkebu, Jerusalem
1
My Than Tran Dinh
1
Nunkoo, Robin
1
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1
Pablo-Marti, Federico
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Qi, Xiaoxiao
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International journal of contemporary hospitality management
The journal of business & industrial marketing
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ECONIS (ZBW)
2
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1
How does quality of mobile food delivery services influence
customer
loyalty
? : Gronroos’s service quality perspective
Diep Ngoc Su
;
Duy Quy Nguyen-Phuoc
;
Tien Hanh Duong
;
My …
- In:
International journal of contemporary hospitality management
34
(
2022
)
11
,
pp. 4178-4205
Persistent link: https://www.econbiz.de/10013413352
Saved in:
2
Consequences of cruise line involvement : a comparison of first-time and repeat passengers
Chua, Bee-Lia
;
Lee, Sanghyeop
;
Han, Heesup
- In:
International journal of contemporary hospitality management
29
(
2017
)
6
,
pp. 1658-1683
Persistent link: https://www.econbiz.de/10011732274
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