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~isPartOf:"International journal of contemporary hospitality management"
~subject:"Beziehungsmarketing"
~subject:"Tourism employees"
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Beziehungsmarketing
Tourism employees
Hotel industry
184
Hotellerie
184
Consumer behaviour
121
Konsumentenverhalten
121
Relationship marketing
120
Hospitality industry
99
Gastgewerbe
98
Dienstleistungsqualität
93
Service quality
93
Customer satisfaction
85
Kundenzufriedenheit
85
Gastronomie
62
Restaurant industry
62
Human Resource Management
60
Personalmanagement
60
Tourism industry
58
Tourismuswirtschaft
58
Arbeitszufriedenheit
53
Brand management
53
Job satisfaction
53
Markenführung
53
Tourismusberufe
50
Führungsstil
48
Leadership style
48
Tourism
48
Arbeitsverhalten
46
Work behaviour
46
Corporate Social Responsibility
43
Corporate social responsibility
43
Hospital
40
Krankenhaus
40
Environmental management
39
Umweltmanagement
39
Employee retention
37
Mitarbeiterbindung
37
Firm performance
34
Tourismus
34
Unternehmenserfolg
34
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165
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Karatepe, Osman M.
10
Han, Heesup
6
Li, Yaoqi
3
Alnawas, Ibrahim
2
Ampofo, Emmanuel Twumasi
2
Bharwani, Sonia
2
Bilgihan, Anil
2
Choi, Laee
2
Cobanoglu, Cihan
2
Foroudi, Pantea
2
Gursoy, Dogan
2
Huan, Tzung-cheng
2
Huang, Songshan
2
Hwang, Jinsoo
2
Hyun, Sunghyup Sean
2
Kim, Mi Ran
2
Kim, Seongseop
2
Kim, Soyeon
2
Kim, Taegoo
2
King, Brian
2
King, Ceridwyn
2
Lee, Jin-soo
2
Lo, Ada S.
2
Luu Trong Tuan
2
Mattila, Anna
2
Mohsin, Asad
2
Raab, Carola
2
Rahimi, Roya
2
Reynolds, Dennis
2
Tanford, Sarah
2
Wong, IpKin Anthony
2
Wu, Luorong
2
Xie, Lishan
2
Abbott, JéAnna Lanza
1
Abu Farha, Allam K.
1
Afaq, Anam
1
Afrouzi, Amir Reza
1
Aguilar-Rojas, Oscar
1
Akhtar, Muhammad Waheed
1
Al Khateeb, Amr
1
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International journal of contemporary hospitality management
Journal of business research : JBR
624
Journal of retailing and consumer services
582
Industrial marketing management : the international journal for industrial and high-tech firms
398
International journal of hospitality management
325
SpringerLink / Bücher
259
The journal of services marketing
228
The journal of business & industrial marketing
192
The service industries journal
186
Journal of the Academy of Marketing Science
164
Journal of strategic marketing
161
International journal of electronic customer relationship management : IJECRM
140
Journal of marketing
124
Journal of hospitality marketing & management
121
Journal of service research : JSR
120
Journal of travel and tourism marketing
116
Tourism management : research, policies, practice
115
The journal of product & brand management
111
Asia Pacific journal of marketing and logistics
108
Journal of service management
107
Journal of retailing
104
Cogent business & management
103
Gabler Edition Wissenschaft
102
The journal of brand management : an international journal
102
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
100
Psychology & marketing
99
Marketing intelligence & planning
97
European journal of marketing : EJM
96
Services marketing quarterly
90
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
86
The international journal of bank marketing : IJBM
85
Service business
83
Journal of marketing management : MM
82
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
78
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
77
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
72
Journal of financial services marketing : JFSM
70
Business horizons
69
Springer eBook Collection / Business and Economics
69
International journal of retail & distribution management
68
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ECONIS (ZBW)
165
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1
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165
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1
A reflection of greenwashing practices in the hospitality industry : a scoping review
Majeed, Salman
;
Kim, Woo Gon
- In:
International journal of contemporary hospitality management
35
(
2023
)
3
,
pp. 1125-1146
Persistent link: https://www.econbiz.de/10013546116
Saved in:
2
Strategic talent
management
in hotels during COVID-19 : upper echelons and dynamic attention-based perspectives
Garavan, Thomas N.
;
Sheerin, Corina
;
Koukpaki, Serge
; …
- In:
International journal of contemporary hospitality management
35
(
2023
)
8
,
pp. 2728-2754
Persistent link: https://www.econbiz.de/10014314870
Saved in:
3
Hotel
management
schemes : liminal protean pathways derived from acting as lifeguards in Gulf luxury resorts
Dutt, Christopher S.
;
Ryan, Chris
- In:
International journal of contemporary hospitality management
36
(
2024
)
3
,
pp. 713-729
Persistent link: https://www.econbiz.de/10014483764
Saved in:
4
Knowing how satisfied/dissatisfied is far from enough : a comprehensive customer satisfaction analysis framework based on hybrid text mining techniques
Yang, Tong
;
Wu, Jie
;
Zhang, Junming
- In:
International journal of contemporary hospitality management
36
(
2024
)
3
,
pp. 873-892
Persistent link: https://www.econbiz.de/10014483793
Saved in:
5
"Going the extra mile" : an integrative model of customer delight
Kim, Soyeon
;
Kim, Mi Ran
;
Choi, Laee
- In:
International journal of contemporary hospitality management
36
(
2024
)
4
,
pp. 1193-1212
Persistent link: https://www.econbiz.de/10014483819
Saved in:
6
New insights into hotel customer's revisiting intentions, based on big data
Marandi, Aliakbar
;
Tasavori, Misagh
;
Najmi, Manoochehr
- In:
International journal of contemporary hospitality management
36
(
2024
)
1
,
pp. 292-311
Persistent link: https://www.econbiz.de/10014483426
Saved in:
7
Management
commitment to the ecological environment, green work engagement and their effects on hotel employees’ green work outcomes
Karatepe, Tuna
;
Ozturen, Ali
;
Karatepe, Osman M.
;
Uner, …
- In:
International journal of contemporary hospitality management
34
(
2022
)
8
,
pp. 3084-3112
Persistent link: https://www.econbiz.de/10013412849
Saved in:
8
Employee and customer perspectives in discovering the antecedent and output relationships for hotel branding development
Liu, Chih-Hsing
- In:
International journal of contemporary hospitality management
36
(
2024
)
3
,
pp. 833-851
Persistent link: https://www.econbiz.de/10014483791
Saved in:
9
Mediating customer engagement in the relationship between fast-food restaurants' innovativeness and brand evangelism during COVID-19 : evidence from emergent markets
Khashan, Mohamed A.
;
Elsotouhy, Mohamed
;
Aziz, Mariam Ashraf
- In:
International journal of contemporary hospitality management
36
(
2024
)
4
,
pp. 1353-1374
Persistent link: https://www.econbiz.de/10014483845
Saved in:
10
Interactive CSR campaign and symbolic brand benefits : a moderated mediation model of brand trust and self-congruity in the restaurant industry
Sung, Kyong Sik
;
Lee, Seoki
- In:
International journal of contemporary hospitality management
35
(
2023
)
12
,
pp. 4535-4554
Persistent link: https://www.econbiz.de/10014430133
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