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~isPartOf:"International journal of contemporary hospitality management"
~subject:"Deutschland"
~subject:"Relationship marketing"
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Search: subject:"Management"
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Deutschland
Relationship marketing
Hotel industry
184
Hotellerie
184
Consumer behaviour
121
Konsumentenverhalten
121
Beziehungsmarketing
120
Hospitality industry
99
Gastgewerbe
98
Dienstleistungsqualität
93
Service quality
93
Customer satisfaction
85
Kundenzufriedenheit
85
Gastronomie
62
Restaurant industry
62
Human Resource Management
60
Personalmanagement
60
Tourism industry
58
Tourismuswirtschaft
58
Arbeitszufriedenheit
53
Brand management
53
Job satisfaction
53
Markenführung
53
Tourism employees
50
Tourismusberufe
50
Führungsstil
48
Leadership style
48
Tourism
48
Arbeitsverhalten
46
Work behaviour
46
Corporate Social Responsibility
43
Corporate social responsibility
43
Hospital
40
Krankenhaus
40
Environmental management
39
Umweltmanagement
39
Employee retention
37
Mitarbeiterbindung
37
Firm performance
34
Tourismus
34
Unternehmenserfolg
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120
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Han, Heesup
5
Alnawas, Ibrahim
2
Bilgihan, Anil
2
Gursoy, Dogan
2
Huang, Songshan
2
Hwang, Jinsoo
2
Hyun, Sunghyup Sean
2
Kim, Seongseop
2
Kim, Soyeon
2
King, Ceridwyn
2
Lee, Jin-soo
2
Li, Yaoqi
2
Lo, Ada S.
2
Luu Trong Tuan
2
Mattila, Anna
2
Raab, Carola
2
Rahimi, Roya
2
Tanford, Sarah
2
Wong, IpKin Anthony
2
Wu, Luorong
2
Abbott, JéAnna Lanza
1
Abu Farha, Allam K.
1
Afaq, Anam
1
Aguilar-Rojas, Oscar
1
Al Khateeb, Amr
1
Alasker, Thamir Hamad
1
Albayrak, Tahir
1
Aluri, Ajay
1
Ammari, Nedra Bahri
1
Anaya, Gerardo Joel
1
Aparicio-Valverde, Mireia
1
Asante, Bismark Omane
1
Au, Norman
1
Aziz, Mariam Ashraf
1
Babakus, Emin
1
Bai, Billy
1
Baker, Melissa A.
1
Ballester, Estefania
1
Baloglu, Seyhmus
1
Ben Khelil, Haykel
1
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International journal of contemporary hospitality management
SpringerLink / Bücher
1,518
Europäische Hochschulschriften / 5
711
Journal of business research : JBR
646
Journal of retailing and consumer services
592
Gabler Edition Wissenschaft
558
Industrial marketing management : the international journal for industrial and high-tech firms
406
Research
291
Springer eBook Collection / Business and Economics
286
International journal of hospitality management
281
Springer eBook Collection
238
The journal of services marketing
225
Die Bank
215
The journal of business & industrial marketing
199
The service industries journal
190
Der Betrieb
189
Lehrbuch
180
Journal of the Academy of Marketing Science
167
Berichte aus der Betriebswirtschaft
164
Controlling : Zeitschrift für erfolgsorientierte Unternehmenssteuerung
164
ZEW discussion papers
163
Journal of strategic marketing
161
Journal of business economics : JBE
157
Schmalenbachs Zeitschrift für betriebswirtschaftliche Forschung : ZfbF
148
International journal of electronic customer relationship management : IJECRM
140
Betriebs-Berater : BB
132
Die Betriebswirtschaft : DBW
128
Gabler Research
126
Journal of marketing
125
Harvard-Business-Manager : das Wissen der Besten
124
Schriftenreihe Innovative betriebswirtschaftliche Forschung und Praxis
121
Journal of service research : JSR
119
Neue betriebswirtschaftliche Forschung : Nbf
118
Wirtschaftswissenschaft
118
Journal of hospitality marketing & management
115
Journal of travel and tourism marketing
115
DUV / Wirtschaftswissenschaft
113
The journal of product & brand management
113
Tourism management : research, policies, practice
111
Wirtschaftsdienst : Zeitschrift für Wirtschaftspolitik
111
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ECONIS (ZBW)
120
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1
A reflection of greenwashing practices in the hospitality industry : a scoping review
Majeed, Salman
;
Kim, Woo Gon
- In:
International journal of contemporary hospitality management
35
(
2023
)
3
,
pp. 1125-1146
Persistent link: https://www.econbiz.de/10013546116
Saved in:
2
Knowing how satisfied/dissatisfied is far from enough : a comprehensive customer satisfaction analysis framework based on hybrid text mining techniques
Yang, Tong
;
Wu, Jie
;
Zhang, Junming
- In:
International journal of contemporary hospitality management
36
(
2024
)
3
,
pp. 873-892
Persistent link: https://www.econbiz.de/10014483793
Saved in:
3
"Going the extra mile" : an integrative model of customer delight
Kim, Soyeon
;
Kim, Mi Ran
;
Choi, Laee
- In:
International journal of contemporary hospitality management
36
(
2024
)
4
,
pp. 1193-1212
Persistent link: https://www.econbiz.de/10014483819
Saved in:
4
New insights into hotel customer's revisiting intentions, based on big data
Marandi, Aliakbar
;
Tasavori, Misagh
;
Najmi, Manoochehr
- In:
International journal of contemporary hospitality management
36
(
2024
)
1
,
pp. 292-311
Persistent link: https://www.econbiz.de/10014483426
Saved in:
5
Employee and customer perspectives in discovering the antecedent and output relationships for hotel branding development
Liu, Chih-Hsing
- In:
International journal of contemporary hospitality management
36
(
2024
)
3
,
pp. 833-851
Persistent link: https://www.econbiz.de/10014483791
Saved in:
6
Mediating customer engagement in the relationship between fast-food restaurants' innovativeness and brand evangelism during COVID-19 : evidence from emergent markets
Khashan, Mohamed A.
;
Elsotouhy, Mohamed
;
Aziz, Mariam Ashraf
- In:
International journal of contemporary hospitality management
36
(
2024
)
4
,
pp. 1353-1374
Persistent link: https://www.econbiz.de/10014483845
Saved in:
7
Interactive CSR campaign and symbolic brand benefits : a moderated mediation model of brand trust and self-congruity in the restaurant industry
Sung, Kyong Sik
;
Lee, Seoki
- In:
International journal of contemporary hospitality management
35
(
2023
)
12
,
pp. 4535-4554
Persistent link: https://www.econbiz.de/10014430133
Saved in:
8
Translating responsible leadership into team customer relationship performance in the tourism context : the role of collective job crafting
Luu Trong Tuan
- In:
International journal of contemporary hospitality management
35
(
2023
)
5
,
pp. 1620-1649
Persistent link: https://www.econbiz.de/10014280872
Saved in:
9
Can customer participation promote hospitality frontline employees' extra-role service behavior?
Xu, Angela J.
;
Zhu, Ting Ting
;
Loi, Raymond
;
Chow, …
- In:
International journal of contemporary hospitality management
35
(
2023
)
1
,
pp. 218-234
Persistent link: https://www.econbiz.de/10013546042
Saved in:
10
Social CRM : linking the dots of customer service and customer loyalty during COVID-19 in the hotel industry
Afaq, Anam
;
Gaur, Loveleen
;
Singh, Gurmeet
- In:
International journal of contemporary hospitality management
35
(
2023
)
3
,
pp. 992-1009
Persistent link: https://www.econbiz.de/10013546105
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