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~isPartOf:"International journal of economics and financial issues : IJEFI"
~subject:"Dienstleistungsqualität"
~type_genre:"Article in journal"
~type_genre:"Collection of articles of several authors"
~type_genre:"Conference paper"
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Dienstleistungsqualität
Consumer behaviour
27
Konsumentenverhalten
27
Customer satisfaction
9
Kundenzufriedenheit
9
Beziehungsmarketing
7
Relationship marketing
7
Malaysia
6
Private Verschuldung
5
Private debt
5
Service quality
5
Confidence
4
Corporate Social Responsibility
4
Corporate social responsibility
4
Electronic Banking
4
Electronic banking
4
Household
4
Islam
4
Islamic finance
4
Islamisches Finanzsystem
4
Private consumption
4
Privater Haushalt
4
Privater Konsum
4
Vertrauen
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Attitude
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Bank
3
Consumption
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Corporate reputation
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Customer Satisfaction
3
Firmenimage
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Household Debt
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Innovation adoption
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Innovationsakzeptanz
3
Trust
3
Causality analysis
2
Customer Perspective
2
Deposit banking
2
Einlagengeschäft
2
Einzelhandel
2
Emotion
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5
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Article
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Article in journal
Collection of articles of several authors
Conference paper
Aufsatz in Zeitschrift
5
Konferenzbeitrag
2
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English
5
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Ram Al Jaffri Saad
2
Abu Bakar bin Abdul Hamid
1
Azura Mohd Noor
1
Bakar, Azizi Abu
1
Jabeen, Samrena
1
Rhanoui, Salma
1
Ur Rehman, Saif
1
Wantara, Pribanus
1
Zainal, Hafizah
1
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International journal of economics and financial issues : IJEFI
International journal of hospitality management
294
Journal of retailing and consumer services
289
Journal of business research : JBR
177
The journal of services marketing
167
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
136
The service industries journal
135
International journal of contemporary hospitality management
115
Journal of hospitality marketing & management
114
Journal of travel and tourism marketing
102
Services marketing quarterly
98
Journal of air transport management
74
Journal of service research : JSR
74
Tourism management : research, policies, practice
71
Service business
69
The TQM journal : the international review of organizational improvement
66
Cogent business & management
63
International journal of quality and service sciences
63
International journal of services and operations management
61
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
56
Journal of service management
55
Asia Pacific journal of marketing and logistics
54
International journal of quality & reliability management
54
Total quality management & business excellence
54
Managing service quality : MSQ ; an international journal
51
International journal of productivity and quality management : IJPQM
50
International journal of services, economics and management
50
The international journal of bank marketing : IJBM
44
Journal of the Academy of Marketing Science
42
Journal of Asian finance, economics and business : JAFEB
40
Quality management journal : QMJ
39
Psychology & marketing
35
International journal of services and operations management : IJSOM
32
Industrial marketing management : the international journal for industrial and high-tech firms
31
International journal of business information systems : IJBIS
31
Journal of service research
31
Journal of retailing
30
Journal of service theory and practice : JSTP
30
Journal of strategic marketing
30
European journal of marketing : EJM
29
International journal of electronic marketing and retailing : IJEMR
29
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ECONIS (ZBW)
5
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1
Banking goes digital : the main determinants of the clients' satisfaction and trust toward fintech-based services
Rhanoui, Salma
- In:
International journal of economics and financial issues …
12
(
2022
)
5
,
pp. 10-20
Persistent link: https://www.econbiz.de/10013433314
Saved in:
2
Switching intentions : a case of Saudi Arabian hypermarkets
Jabeen, Samrena
;
Abu Bakar bin Abdul Hamid
;
Ur Rehman, Saif
- In:
International journal of economics and financial issues …
5
(
2015
)
1
,
pp. 215-222
Persistent link: https://www.econbiz.de/10011661399
Saved in:
3
The mediating effect of trust on the relationship between attitude and perceived service quality towards compliance behavior of Zakah
Azura Mohd Noor
;
Ram Al Jaffri Saad
- In:
International journal of economics and financial issues …
6
(
2016
)
7
,
pp. 27-31
Persistent link: https://www.econbiz.de/10011782582
Saved in:
4
Reputation, satisfaction of Zakat distribution, and service quality as determinant of stakeholder trust in zakat institutions
Zainal, Hafizah
;
Bakar, Azizi Abu
;
Ram Al Jaffri Saad
- In:
International journal of economics and financial issues …
6
(
2016
)
7
,
pp. 72-76
Persistent link: https://www.econbiz.de/10011782596
Saved in:
5
The relationships among service quality, customer satisfaction, and customer loyalty in library services
Wantara, Pribanus
- In:
International journal of economics and financial issues …
5
(
2015
)
1
,
pp. 264-269
Persistent link: https://www.econbiz.de/10011661417
Saved in:
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