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~isPartOf:"International journal of electronic business"
~person:"Sliwka, Dirk"
~person:"Spagnolo, Giancarlo"
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Customer satisfaction
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Kundenzufriedenheit
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Reputation
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eBay Inc.
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International journal of electronic business
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ECONIS (ZBW)
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The actual structure of eBay's feedback mechanism and early evidence on the effects of recent changes
Klein, Tobias J.
;
Lambertz, Christian
;
Spagnolo, Giancarlo
- In:
International journal of electronic business
7
(
2009
)
3
,
pp. 301-320
Persistent link: https://www.econbiz.de/10003872067
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Buying reputation on eBay : do recent changes help?
Dini, Federico
;
Spagnolo, Giancarlo
- In:
International journal of electronic business
7
(
2009
)
6
,
pp. 581-598
Persistent link: https://www.econbiz.de/10003916798
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