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~isPartOf:"International journal of electronic commerce : IJEC"
~person:"Demmers, Joris"
~subject:"Beschwerdemanagement"
~subject:"Online retailing"
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Handling consumer messages on social networking sites : customer service or privacy infringement?
Demmers, Joris
;
Dolen, Willemijn M. van
;
Weltevreden, …
- In:
International journal of electronic commerce : IJEC
22
(
2018
)
1
,
pp. 8-35
Persistent link: https://www.econbiz.de/10011848488
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