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~isPartOf:"International journal of electronic customer relationship management : IJECRM"
~isPartOf:"International journal of retail & distribution management"
~isPartOf:"Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association"
~subject:"Beziehungsmarketing"
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Search: subject_exact:"Electronic market"
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Beziehungsmarketing
E-commerce
179
Electronic Commerce
179
Online retailing
154
Online-Handel
154
Consumer behaviour
125
Konsumentenverhalten
125
Relationship marketing
81
Customer satisfaction
50
Kundenzufriedenheit
50
Internet marketing
46
Online-Marketing
46
Einzelhandel
40
Retail trade
40
Internet
36
Website
34
Dienstleistungsqualität
30
Service quality
30
Confidence
23
Vertrauen
23
E-Commerce
21
KMU
16
SME
16
Social Web
16
Social web
16
USA
16
United States
16
China
15
Distribution channel
15
Vertriebsweg
15
Innovation adoption
13
Innovationsakzeptanz
13
Viral marketing
12
Virales Marketing
12
Mobile communications
10
Mobilkommunikation
10
Brand image
9
Markenimage
9
Brand management
8
India
8
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Article
79
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5
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5
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2
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2
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English
81
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Al-nassar, Bilal Ali Yaseen
2
Frasquet Deltoro, Marta
2
Abu-Shanab, Emad
1
Adebanjo, Dotun
1
Ahmed, Waqar
1
Al-Maghrabi, Talal
1
Algharabat, Raed S.
1
Anagreh, Layla
1
Anjaly, Bhawna
1
Arsalan Najmi
1
Asano, Glenn
1
Ashman, Rachel
1
Atchariyachanvanich, Kanokwan
1
Ayodele, Adeola A.
1
Aziz, R. Abd El
1
Babgohari, Ali Zamani
1
Batenburg, Ronald
1
Bauman, Antonina A.
1
Behl, Abhishek
1
Bodendorf, Freimut
1
Bressolles, Grégory
1
Broderick, Amanda J.
1
Chang, Younghoon
1
Chen, Qing-yi
1
Chen, Tser-yieth
1
Cheng, Ting Pong Vincent
1
Chowdhury, Sanjit Roy
1
Chrissikopoulos, Vassilios
1
Chua, Alton Y. K.
1
Cioppi, Marco
1
Das, Gopal
1
Deans, Kenneth R.
1
Demangeot, Catherine
1
Deng, Xiangming
1
Dennis, Charles
1
Dey, Dipanjan Kumar
1
Dholakia, Ruby R.
1
Doherty, Neil F.
1
Dubinsky, Alan J.
1
Durrieu, Francois
1
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International journal of electronic customer relationship management : IJECRM
International journal of retail & distribution management
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
Journal of retailing and consumer services
94
Journal of business research : JBR
42
International journal of electronic marketing and retailing : IJEMR
25
International journal of internet marketing and advertising : IJIMA
23
Industrial marketing management : the international journal for industrial and high-tech firms
21
International journal of business information systems : IJBIS
20
International journal of e-business research : an official publication of the Information Resources Management Association
17
Journal of electronic commerce research : JECR
17
Journal of internet commerce
17
Electronic commerce research
16
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
16
Journal of retailing
16
Asia Pacific journal of marketing and logistics
15
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
15
The service industries journal
15
International journal of electronic commerce : IJEC
14
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
14
International journal of retail and distribution management
13
SpringerLink / Bücher
13
The journal of business & industrial marketing
13
Electronic Services
11
Electronic markets : the international journal on networked business
11
Information systems and e-business management : ISeB
11
Journal of strategic marketing
11
Psychology & marketing
11
The journal of services marketing
11
Cogent business & management
10
International journal of technology marketing : IJTMkt
10
Technological forecasting & social change : an international journal
10
Journal of marketing
9
Journal of open innovation : technology, market, and complexity
9
Journal of the Academy of Marketing Science
9
Management science : journal of the Institute for Operations Research and the Management Sciences
9
Marketing intelligence & planning
9
The international review of retail, distribution and consumer research
9
Arbeitsberichte der Hochschule für Wirtschaft FHNW
8
International journal of networking and virtual organisations : IJNVO
8
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ECONIS (ZBW)
81
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81
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1
Determinants of customer loyalty dimensions : e-commerce context in emerging economy perspective
Goutam, Doddahulugappa
;
Gopalakrishna B. V.
;
Ganguli, …
- In:
Journal of electronic commerce in organizations : the …
19
(
2021
)
1
,
pp. 1-23
Persistent link: https://www.econbiz.de/10012494922
Saved in:
2
Future research direction for customer satisfaction in relation to complaint handling and service recovery in e-commerce
Kumari, Parveen
;
Kumar, Satinder
- In:
International journal of electronic customer …
12
(
2020
)
3
,
pp. 191-204
Persistent link: https://www.econbiz.de/10012509217
Saved in:
3
Special issue on role of gamification in e-commerce for customer engagement
Behl, Abhishek
(
ed.
);
Gupta, Shivam
(
ed.
);
Nayak, Sushma
(
ed.
)
-
2020
Persistent link: https://www.econbiz.de/10012292149
Saved in:
4
Impact of electronic servicescape of online gaming on customer engagement
Dutta, Abhisek
- In:
Journal of electronic commerce in organizations : the …
18
(
2020
)
2
,
pp. 49-63
Persistent link: https://www.econbiz.de/10012292160
Saved in:
5
Exploring the role of e-servicescape dimensions on customer online shopping : a stimulus-organism-response paradigm
Yadav, Rohit
;
Mahara, Tripti
- In:
Journal of electronic commerce in organizations : the …
18
(
2020
)
3
,
pp. 53-73
Persistent link: https://www.econbiz.de/10012292175
Saved in:
6
Theoretical investigation of the antecedent role of review valence in building electronic customer relationships
Liu, Ran
;
Ford, John B.
;
Raajpoot, Nusser
- In:
International journal of electronic customer …
13
(
2022
)
3
,
pp. 187-202
Persistent link: https://www.econbiz.de/10014309474
Saved in:
7
Towards the analysis of e-CRM practices using an integrated fuzzy approach
Babgohari, Ali Zamani
;
Hamedi, Mahdie
;
Yazdi, …
- In:
International journal of electronic customer …
13
(
2022
)
3
,
pp. 272-293
Persistent link: https://www.econbiz.de/10014309481
Saved in:
8
Empirical analysis of factors influencing consumers' satisfaction in online shopping agricultural products in China
Yanyan, Wu
- In:
Journal of electronic commerce in organizations : the …
16
(
2018
)
3
,
pp. 64-77
Persistent link: https://www.econbiz.de/10011886326
Saved in:
9
Assessing channel quality to measure customers' outcome in online purchasing
Arsalan Najmi
;
Ahmed, Waqar
- In:
International journal of electronic customer …
11
(
2017/2018
)
2
,
pp. 179-201
Persistent link: https://www.econbiz.de/10011966928
Saved in:
10
An empirical study of factors affecting customer loyalty in e-business : a predictive study in selected states of India
Mackasare, Swapnil
;
Chowdhury, Sanjit Roy
- In:
International journal of electronic customer …
11
(
2017/2018
)
3
,
pp. 203-236
Persistent link: https://www.econbiz.de/10011966932
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